The mission of Washington Health Benefit Exchange (Exchange) is to radically improve how Washington residents secure health insurance through innovative and practical solutions, an easy-to-use customer experience, our values of integrity, respect, equity and transparency, and by providing undeniable value to the health care community.
The Exchange is a public-private partnership that operates Washington Healthplanfinder, the eligibility and enrollment portal used by one in four Washington residents to obtain health and dental coverage. Through this platform, and with support from a Customer Support Center and statewide network of in-person navigators and brokers, individuals and families can shop, compare and enroll in private, qualified health plans (as defined in the Affordable Care Act) or enroll in Washington Apple Health, the state Medicaid program.
The Exchange embraces the following equity statement adopted by our Board of Directors:
Equity is fundamental to the mission of the Washington Health Benefit Exchange. The process of advancing toward equity and becoming anti-racist is disruptive and demands vigilance to dismantle deeply entrenched systems of privilege and oppression. While systemic racism is a root cause of many societal inequities, we must also use an intersectional approach to address all forms of bias and oppression, which interact with and often exacerbate racial inequities. To be successful, we must recognize the socioeconomic drivers of health and focus on people and places where needs are greatest. As we listen to community, we must hold ourselves accountable to responding to recommendations to remedy inequitable policies, systems, or practices within the Exchange’s area of influence. Our goal is that all Washingtonians have full and equal access to opportunities, power and resources to achieve their full potential.
SUMMARY
This position works under close supervision assisting managerial staff in performing planning, research, analysis, evaluation, measurement, and report preparation to address complex business problems or requirements. These business problems or requirements include analysis and reconciliation of eligibility and enrollment data across multiple systems and analysis of record keeping systems. In addition, this position will develop reports and recommendations to support the design of alternative or improved systems to meet business needs.
DUTIES AND RESPONSIBILITIES
• Perform analysis of manual, electronic and/or automated record keeping systems, identify potential gaps and support design of alternative or improved systems (with related indices, guides, etc.) to meet records retention schedules.
• Acquire and comprehend information on the various systems and processes that support eligibility and enrollment operations on a state-based marketplace.
• Perform analysis on reconciliation of enrollment and eligibility data.
• Document current state and identify opportunities to streamline and improve process to analyze enrollment and eligibility data.
• Coordinate work activities and tasks with IT and Operations staff.
• Analyze problem areas, devise, and recommend solutions.
• Gather information, prepare routine data summaries and narrative reports, and assist managerial-level staff with preparation of executive report outs.
Required:
• Highly proficient with Microsoft Excel and/or other data management tool like Smartsheets.
• Ability to work with and reconcile data across multiple systems.
• Prior experience performing current state/gap analysis.
• Ability to develop options and recommendations, explaining reasoning, pros/cons and tradeoffs.
• Prior experience creating summary reports and performing report outs.
• Ability to collaborate and work independently.
• Strong analytical skills.
• Strong communications skills.
Desired:
• Background on Exchange authorizing environment
• Prior experience handling record keeping systems.
• Knowledge of FOIA/Public Records Act and government records retention schedules.APPLICATION INSTRUCTIONS
This position will be open until we find a suitable number of candidates to review. If interested, please submit an application as soon as possible. The Exchange reserves the right to close the recruitment at any time.
SALARY INFORMATION
Full Salary Range: $65,542.00 to $98,313.00 annually, with midpoint at $81,928.00.
Hiring Range: $75,374.00 and $81,928.00 annually. This is an estimate of where a qualified candidate can expect to receive an offer.
The actual salary offer will consider candidate experience, skills, qualifications, internal equity, and the market. Our compensation policy reserves the salary range above the midpoint for employees who are meeting and exceeding expectations and for growth and development, up to the maximum.
BENEFITS
Take a peek at our benefits package. PLEASE NOTE: This position does not offer retirement benefits due to temporary status. 
WORKING CONDITIONS
Core business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. There are times where irregular hours will be required. The preferred duty station is our Olympia, Washington headquarters. The nature of this role relies heavily on remote and in-person collaboration. While a hybrid remote and on-site schedule may be considered, the position will require flexibility to allow for in-office availability as business needs dictate. Travel requirements will be limited, however there may be occasions where an employee is required to travel and work irregular hours to attend meetings or trainings. Duties of this position require the use of standard office furniture and equipment, including setup for remote work. The employee is responsible for providing and maintaining a safe, ergonomic, and secure workspace at their remote location.
The working conditions and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SPECIAL REQUIREMENTS
A criminal background screen will be conducted for candidates under final consideration, and if hired, every five years of employment where highly sensitive data is processed or maintained by the position. The result of this background screen must meet the Exchange’s eligibility standards.
OTHER INFORMATION
The above statements are intended to describe the general nature and levels of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills of personnel so classified.
This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
The Washington Health Benefit Exchange is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We participate in E-Verify. You can view the Department of Justice's Right to Work poster here.