Pay Schedule VI, Grade 21, Regular Schedule: 35 hours per week
A vacancy exists in the Department of Aging, Division of Long-Term Services and Supports.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
All interested transfer and promotional candidates must apply at this time.
List all promotionsand changes in job duties due to reclassificationas separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note:Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You must attach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose
Under general supervision, performs comprehensive clerical and routine administrative duties to ensure the efficient operation of an office or coordinates a major function within a County agency or bureau.
Essential Job Duties

• Coordinates coverage of essential clerical office tasks within the Long-Term Services and Supports (LTSS) and Community Services (CS) divisions to ensure adequate coverage for essential office functions.
• Maintains working familiarity with key essential clerical tasks across the division to be able to fill in during the absence of an assigned Office Assistant , and to be able to train others to complete these tasks.
• Provides office and clerical support to the Maryland Access Point (MAP)
• Assists in the record keeping for the operation of the Loan Closet, including submission of documentation in Workday.
• Assists in the operations of the MAP Speakers Bureau.
• Assists as needed with answering MAP phones, entering the necessary data into the WellSky database, and forwarding messages to the MAP team.
• Completes MAP Satisfaction Surveys with MAP consumers and record the responses in Wellsky.
• Provides office and clerical support to the Community Outreach program (COS) by creating and updating daily/monthly tracking systems and assisting with annual projects.
• Provides office support for the Division Chiefs, including meeting scheduling, preparations, minutes, and follow up tasks.
• Composes and sends mail and email correspondence on behalf of the Division Chiefs.
• Completes the annual mailing of letters to Baltimore County older residents who may need help with past due taxes.
• Provides clerical support to the Baltimore County Restoring Elder Safety Today (BC-REST) Committee, including: maintaining records, sending correspondence, taking minutes, and assisting in the execution of events
• Provides office orientation for new employees in division by instructing employees on the use of the telephone system, fax, mail system, office equipment, etc.
• Completes additional training to new Office Assistants, regarding office procedures and shared duties.
• Provides general clerical assistance and office support including: answering phone lines, responding to emails, distributing mail, ordering office supplies and forms.

Qualifications

Required Education and Qualifications
Possession of a high school diploma or an appropriate equivalent;
Plus
Two years' typing, word processing, or secretarial experience.
Additional education may be substituted on a year-for-year basis for the required experience.
Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of education to meet the minimum qualifications of the position. Diplomas or Transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of professional Licenses, Certifications and Education may result in your application not being considered.
Proof of Degree Equivalency
Applicants who have obtained a degree outside the United States of America are required to submit degree equivalency documentation from World Education Services, Inc. (www.wes.org)
Mail or deliver documents to:
ATTN: Office Coordinator - Aging
Office of Human Resources
Baltimore County Government
308 Allegheny Avenue,
Towson, MD 21204
Or email to: cdavid@baltimorecountymd.gov
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of the training and experience as stated on their application, which includes answers to the supplemental questions. Be sure to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation.

Applicants meeting required qualifications according to information submitted on their application and supplemental questions may be scheduled for a computer based skills assessment related to the duties of the position.

Conditions of Employment

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees’ Retirement System, with very limited exceptions.
Physical and Environmental Conditions
The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.