14 Jobs in Tulsa, OK
Jobot is Hiring an IT Service Desk Technician Near Tulsa, OK
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Salary: $50,000 - $70,000 per year
A bit about us:
We are a growing technology company that provides IT Services like network architecture and implementation, cyber security, software development and cloud services.
Why join us?
We are growing fast and working on cool projects with great customers.
Job Details
Responsibilities:
- Genuine interest in helping people and patience to support non-tech savvy end users.
- Able to speak to and support a multitude of customers, from operations to leadership
- 2nd line of support for all end-user incidents/service requests
- 2nd level of escalation, more in-depth troubleshooting knowledge required.
- Intermediate knowledge of Windows Operating Systems and troubleshooting; win7/win10
- Intermediate knowledge of Windows Operating Systems and troubleshooting; win7/win10
- Intermediate understanding of Enterprise/ITIL-compliant ticketing systems; Primarily ServiceDesk Plus or ServiceNow
- Intermediate understanding of networking; TCP/IP, DHCP, DNS
- Intermediate understanding of security permissions and how they are applied
- Intermediate understanding of mobile devices, primarily iOS
- 2 Years Technical Support Experience
- High School Diploma Required
- Associates Degree Preferred – Technical Study a Plus
- ITIL Certification a Plus
Job Summary
Full Time
$45k-58k (estimate)
06/18/2024
07/09/2024
jobot.com
IRVINE, CA
200 - 500
2014
Private
TIM MURPHY
$50M - $200M
Related Companies
About Jobot
Jobot is a California-based recruiting and staffing firm that provides experienced recruiters for businesses.
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Quotes from people on IT Service Desk Technician job description and responsibilities
Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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Responds to customer queries to provide technical assistance.
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Solve problems without redirecting users.
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Career tips from people on IT Service Desk Technician jobs
Requires customer service experience and knowledge of software, printers and mail.
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Proven experience as a help desk technician or other customer support role.
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