4 Jobs in Uniontown, PA
Axelon Services Corporation is Hiring a Customer Service Representative III Near Uniontown, PA
Uniontown, PA
6 Months
8 - 4:30 pm
Remote - Must be in EST
Likely to extend based on project needs
Preference for experience in BPCS and SalesForce
Microsoft Office knowledgeTHE ROLE: The Customer Service Associate will provide superior customer support in all areas by providing accurate information related to all products and programs, deliveries and resolution of problems for customers, distributors and field sales. The associate will assess customer needs related to orders and product inquiries and collaborate with multiple functional groups.
Essential Duties/Principal Responsibilities" Handle all inquiries and problems of both simple and complex nature on all product lines.
" Provide fast, reliable and immediate response to customer inquiries in a calm, professional and polite manner.
" Prioritize responsibilities and emergency/rush request from customers
" Deal directly with a variety of individuals at all levels in a harmonious fashion under fast-paced, critical conditions
" Service all customer requirements including: telephone support, order entry, order expedites and debit/credit request
" Effectively edit and process orders for materials and services from the customer and the field.
" Take incoming phone calls from customers and sales
" Document and maintain work flow processes and standards
" Participation in client Watermark volunteer activities
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
" Associates Degree or Bachelors Degree (Preferred but NOT required) OR 2 - 5 years of OTJ related experience
" Must be able to communicate both orally and in written form effectively
" Proficient knowledge of Microsoft software, Salesforce, BPCS a plus
" General office and organizational skills including multi-tasking
" Must be able to handle customer situations
" Strong quantitative, analytical and problem solving background
" Demonstrated ability to drive change and meet deliverables.
" Customer Service/Vendor Management experience.
" Ability to work with multiple functional groups on multiple project
" Knowledge of International Trade Compliance
" Background in Account Management & Customer Service
Job Summary
Full Time
$56k-73k (estimate)
06/15/2024
07/14/2024
axelon.com
New York, NY
500 - 1,000
Related Companies
The job skills required for Customer Service Representative III include Customer Service, Problem Solving, Microsoft Office, Organizational Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative III positions, which can be used as a reference in future career path planning. As a Customer Service Representative III, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative III. You can explore the career advancement for a Customer Service Representative III below and select your interested title to get hiring information.
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