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Responsibilities:
- Oversee the daily operations of the hotel, including front desk, housekeeping, and maintenance departments
- Ensure excellent customer service and guest satisfaction
- Train and supervise hotel staff, including front desk agents and housekeeping personnel
- Handle guest complaints and resolve issues in a timely and professional manner
- Manage room reservations and ensure accurate billing and payment processing
- Conduct night audits to verify the accuracy of guest accounts and financial transactions
- Maintain knowledge of hotel policies, procedures, and services to provide accurate information to guests
- Monitor and maintain the hotel's phone systems and ensure proper phone etiquette is followed by staff
- Develop and implement strategies to improve guest relations and enhance the overall guest experience
Skills:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving abilities
- Proficient in using hotel management software systems
- Knowledge of front desk operations, including check-in/check-out procedures and reservation management
This is an exciting opportunity for a skilled Hotel Manager to lead a dedicated team in providing exceptional service to our guests. We offer competitive compensation, a supportive work environment, and opportunities for career growth within our organization. If you have a passion for hospitality and possess the necessary skills, we encourage you to apply.
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
Accommodations
$68k-98k (estimate)
06/27/2024
10/24/2024
sleepinndowntownhouston.com
HOUSTON, TX
<25
2012
HASU PATEL
<$5M
Accommodations
The job skills required for Hotel Manager include Leadership, Customer Service, Housekeeping, Problem Solving, Hotel Management Software, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Manager. Select any job title you are interested in and start to search job requirements.