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Arrow Workforce Solutions is Hiring a Hotel Front Desk Agent Near Pittsfield, MA
Location: Lenox, MA
Pay starts at $16.00/hr.
Shifts:
- 7am to 3pm
- 3pm to 11pm
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we would like to meet you.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Requirements
- Work experience as a Hotel Front Desk Agent, Receptionist, or similar role.
- Experience with hotel reservations software, like Fosse.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Contract
Pay: $16.00 per hour
Work setting:
- In-person
- Resort
Ability to Relocate:
- Pittsfield, MA: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor
Business Services
$29k-38k (estimate)
06/15/2024
10/11/2024
arrowworkforce.com
MEMPHIS, TN
100 - 200
2006
SAM IBRAHIM
<$5M
Business Services
Related Companies
About Arrow Workforce Solutions
Arrow Workforce Solutions is one of the fastest-growing staffing firms in Canada. Our primary goal is to create strong partnerships between exceptional talent and leading organizations with full-time, part-time and contract employment opportunities. We understand that in todays competitive climate, it is very difficult to find qualified candidates that possess both the required skills and cultural fit based on the specific needs of an organization. We strive to be industry leaders by our unique and creative approach at recruiting top talent. We take pride in having the right mix between tradit ...
ional and innovative ways of sourcing candidates. The workforce is changing, companies and employees have different needs, and we understand those needs. Get in touch with us... for when it matters If you have any inquiries, please feel free to email us at inquiry@arrowworkforce.com or call us at 416-754-0009 www.arrowworkforce.com FOR WHEN IT MATTERS
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The job skills required for Hotel Front Desk Agent include Customer Service, Housekeeping, Credit Card, Payment Method, Travel Planning, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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