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Job Description
We are looking for Agents to work for our Van Buren, AR Call Center! If you are someone who is passionate about providing excellent customer service, can analyze consumers' written or verbal grievances or disputes, and has strong computer skills.
this is a great opportunity for you. You are resourceful, a fast learner, and empathetic towards customers.
Qualifications
Performance Bonus
Will be paid out after completing 90 and 180 days of employment. You will receive a performance bonus of $1,500, less standard withholding and authorized deductions, to be paid in two installments.
The first installment of $1,000 will be paid after 90 days of employment and the second installment of $500 will be paid after 180 days of employment, as long as you are not on a Performance Improvement Plan (PIP) or corrective action as of the 90th or 180th day of employment.
Additional Information
Perks
Experian offers flexible benefits that allow our employees to make choices that fit their lifestyles. Our benefits include :
All your information will be kept confidential according to EEO guidelines.
LI-Remote
Last updated : 2024-06-29
Full Time
Business Services
$38k-47k (estimate)
06/27/2024
09/27/2024
experianplc.com
AUSTIN, TX
50 - 100
1980
T J HARAIS
$5M - $10M
Business Services
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During lifes big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others cant. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent iden ...
tity fraud and crime. For more than 125 years, weve helped consumers and clients prosper, and economies and communities flourish and were not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. Were investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.
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The job skills required for Customer support specialist include Customer Service, Communication Skills, Products and Services, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.