1 Job in Varina, IA
Dawson's Electric is Hiring a Customer Service Representative Near Varina, IA
Customer Service Representative
Dawson’s Electric is looking for an organized, efficient Customer Service Representative with an
eye for detail and high level of accuracy. The Customer Service Representative should be
professional and courteous, a skilled multi-tasker with excellent time management, computer,
and communication skills.
Who We Are
At Dawson’s Electric, there is a tremendous opportunity for growth as we seek people who want
to make a mark within our team, and our community, as we all become leaders in our industry.
We offer excellent pay with bonuses, health insurance, 401K, paid holidays, paid time off, and
prioritize work/life balance. We understand that sometimes you need flexibility in your schedule
to catch a kid’s ballgame, make a doctor’s appointment, and juggle this busy life - so we work
with you to make these things happen and ensure your family comes first!
Location: Fuquay-Varina, NC
What We Offer:
- Competitive Pay - Starting at $18/hr
- Health Insurance
- 401K and ancillary benefits
- Opportunity for growth and continued training
- Flexible schedule
- Paid holidays and vacation
Responsibilities:
- Answer all incoming calls, as the initial point of contact
- Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home
- Provide a sense of calm and exhibit empathy for customers, so they feel comfortable
- Conduct service-related, follow-up calls to check in on past customers and assess their current needs
- Help the field team by taking detailed notes from customer calls and entering them into our system
- Contribute to our company’s culture by being upbeat and hard-working
Requirements:
- High School Diploma/GED is required
- Self-starter, reliable, flexibility with hours
- High level of accuracy and efficiency
- Exceptional verbal and written communication skills
- Courteous, professional manner, strong customer service skills
- Computer literacy and strong typing skills
- Excellent interpersonal communication skills on a professional and technical level
- Able to work both independently and as party of a team
- Excellent multitasking and follow-up skills, with high attention to detail
We are an equal opportunity employer
Powered by JazzHR
b5qE4n9CM7
Job Summary
Full Time
Specialty Trade in Construction
$34k-42k (estimate)
07/03/2024
09/01/2024
dawsonelectric.com
FAIRFIELD, CA
50 - 100
1988
$10M - $50M
Specialty Trade in Construction
Related Companies
About Dawson's Electric
Electrical contractor specializing in residential and commercial new construction, remodel and tenant improvement since 1962. Dawson Electric provides top quality workmanship using only IBEW union electricians. Every project comes with a one year product and labor warranty.
The job skills required for Customer Service Representative include Customer Service, Written Communication, Flexibility, Attention to Detail, Empathy, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
