Hire Up Staffing and Healthcare is seeking an Imaging Office Assistant for one of our Radiology Office in Visalia, CA. This is a 13- week assignment with the possibility of being extended or hired on permanently.

Schedule : Variable Shift / 40 Hours / 13 - Weeks

Pay : $18.47

Essential Functions :

• Schedules all procedures for patients requiring Imaging Services.
• Obtains proper authorization from physicians' office if the physician office has been given this from insurance payer.
• Works with physicians' office to ensure correct diagnosis codes are obtained for exam.
• Greets all patients and has the patient sign in.
• Obtains any necessary release signatures for any Imaged Records. Assures that documents are appropriately identified to be scanned into IMNET.
• Obtains copies of original films and develops using an automatic processor. Chooses and sends appropriate digital images from Synapse to the laser printer.
• Accurately prepares / compiles x-ray reports and or copies of films requested for hospital staff, physicians, patients and outside sources.

Compiles film for pick up, mail / UPS / Federal Express or courier as requested.

• Maintains / updates current status log book for records associated with litigation, attorneys, workers' compensation, court subpoenas, insurance companies, tumor board cases and clinic cases.
• Modifies orders and cancels exams appropriately, including documenting reasons in Radiology information system. Notifies nursing upon rescheduling, or canceling exam.
• Pulls old records from archives as necessary to combine with current studies.
• Assists physicians in obtaining images from Synapse.
• Prints and faxes reports to physician's office as needed. May read report to physician as needed.
• Should have an understanding of Medicare coding, diagnosis codes, CPT codes to assure proper billing and use of ABN in order to provide as necessary to patient.
• Must know and show proficiency in the following programs; Signature Gold, Quadris, Synapse, PenRad Invision, Imnet, Elmer, and Microsoft Outlook
• Informs patient when possible of necessary requirements, financial obligations, financial discounts and, pertinent information regarding their exam.
• Properly identifies correct patient, correct exam, and correct physician to ensure exam accuracy and patient confidentiality before providing Imaging Services to patient.
• Answers department phones, timely, and professionally. Assists customers timely with Radiology and Imaging Services concerns.

Routes call as appropriate to other staff or location.

• Knowledgeable of patient transfer policies for patients transferring from another facility for Imaging studies.
• Obtains contact information for patients brought by ambulance or other transportation.
• Communicates add on exams to specific areas, including patient access and front desk.
• May be assigned to distribute all Imaging schedules to patient access for the following days procedures.
• Collects payments and disperses receipts for copies or prints of images for the patient or litigation.
• Reviews exams and determines necessity to change from an inpatient order to an out patient order.

Education and Work Experience :

• High School Education / GED or equivalent : Preferred
• Associates / Technical Degree or equivalent combination of education / related experience : Preferred

Licenses / Certifications :

• High School Diploma
• 2 years of office Experience in Medical setting

Last updated : 2024-06-12