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Customer Service Representative
Celebrate Vitamins Wadsworth, OH
$37k-46k (estimate)
Full Time | Wholesale 1 Month Ago
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Celebrate Vitamins is Hiring a Customer Service Representative Near Wadsworth, OH

Job DescriptionThe position of customer service team member is responsible for providing quality and efficient customer service to all customers. This position uses in-depth knowledge of our company products and programs as well as communicating effectively with team members within the customer service department.
Responsibilities:
The position of customer service team member is responsible for providing quality and efficient customer service to all customers.
This position uses in-depth knowledge of our company products and programs and communicates effectively with team members within the customer service, sales, and fulfillment departments.
Ensure our customers are confident in the order process and their choice to use our products.
Provides timely information regarding products and order status.
Participate in sample pack preparation for distribution to customers.
Provide timely feedback to the company regarding service failures or customer concerns.
Ensure the work area is clean, accessible, and safe for all personnel.
Works as a partner with the VP of Sales and sales team to meet and exceed the customer's expectations.
Collaboration with the team leader to suggest improvements to work procedures and processes that support the company and departmental standards, procedures, and strategic directives.
Essential Functions:
Work with customers to build relationships, enter orders, and follow up on concerns.
Participate in sample pack preparation for distribution to customers.
Ensure the work area is clean, accessible, and safe for all personnel.
Works as a partner to territory managers to meet and exceed the customer's expectations.
Performs other related duties as assigned.
Requires regular and reliable attendance.
Communication Proficiency
Customer Focused
Desired Skills and Experiences:
Computer and Phone Skills
Communication Proficiency
Customer Focused
Organizational Skills
Leadership
Problem Solving/Analysis
Acclipants must have the ability to lift 25lbs
About Celebrate Vitamins:
Celebrate Vitamins is a nutritional supplement company that specializes in developing products for both surgical and medical weight loss patients. Founded in 2008, Celebrate serves the global bariatric community with distribution worldwide and teams in the US and Europe.
Company DescriptionCelebrate is a dynamic company that has seen double-digit YOY sales growth for 16 straight years. It is the largest independently owned company in the global bariatric supplement market and while there is a focus on business success, it still maintains a family feel.
Celebrate is a dynamic company that has seen double-digit YOY sales growth for 16 straight years. It is the largest independently owned company in the global bariatric supplement market and while there is a focus on business success, it still maintains a family feel.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$37k-46k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

07/30/2024

WEBSITE

celebratevitamins.com

HEADQUARTERS

WADSWORTH, OH

SIZE

25 - 50

FOUNDED

2008

CEO

VICTOR GIACONIA

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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About Celebrate Vitamins

Celebrate Vitamins primary focus is developing unique nutritional supplements for surgical weight loss patients. Our high-quality line of supplements are also appropriate for people who are involved with a medically managed weight loss program.

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