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1 Job in Wailuku, HI

ProService Hawaii
Wailuku, HI | Full Time
$102k-137k (estimate)
4 Months Ago
Strategic Account Manager (Maui)
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$102k-137k (estimate)
Full Time 4 Months Ago
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ProService Hawaii is Hiring a Strategic Account Manager (Maui) Near Wailuku, HI

Job Description

Job Description

JOIN OUR PROHANA

Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.

STRATEGIC ACCOUNT MANAGER

ProService is seeking a highly motivated Strategic Account Manager (SAM) to drive client satisfaction and business growth to new heights. In this role, you'll be responsible for nurturing and expanding relationships with our clients, including key decision makers and stakeholders across various industries, truly becoming a trusted advisor to your contacts.

As a SAM, you'll play a pivotal role in client retention by developing tailored solutions, implementing effective strategies and ensuring rapid response to mitigate termination risks. Additionally, you'll identify opportunities for upselling, generate client referrals, and provide valuable product or service feedback to enhance our offerings.

The Strategic Account Manager will spend a lot of time meeting with clients across Maui (>50% of time), and will be supported by a Client Project Manager who assists with resolving issues.

If you're a proactive problem-solver with a passion for client service and achieving financial targets, we invite you to apply and help us drive exceptional service delivery that positions ProService for scalable success.

WHAT YOU'LL BRING TO THE TEAM

Minimum Requirements:

  • At least 2 years in a service or customer facing position
  • Experience working in B2B Sales or Account Management is a plus
  • Proven track record in account management or sales is a plus
  • Availability to travel (on-island) as needed
  • Strong communication, relationship building and presentation skills
  • Strong negotiation and strategic problem solving skills

Preferred Requirements:

  • Bachelor's Degree
  • Experience using CRM software (SalesForce)
  • Management experience

WHY YOU'LL LOVE PROSERVICE

  • Our PROhana . Our employees and customers consistently express the best thing about ProService is our team. See for yourself and check out our Glassdoor reviews
  • A commitment to holistic well being. Generous employer contribution toward medical benefits, paid holidays
  • Professional Growth & Development. We offer opportunities for continuing education and make new opportunities available internally first
  • At ProService, We Learn & We Play for Keeps. We hold ourselves to the highest standard and strive towards excellence. However, we know (from experience!) the road to excellence is paved with lessons learned and we give our PROhana the space to take on new challenges, to make mistakes and to learn from them!

The base compensation for this position is $75,000 to $100,000 annualized depending on experience and qualifications.

We support a hybrid working environment and this position is located in Maui , HI.

We believe in flexibility and are committed to considering all talented applicants, evaluating them based on skill, competency, and cultural fit, rather than solely on geographic location.

Job Summary

JOB TYPE

Full Time

SALARY

$100k-133k (estimate)

POST DATE

09/12/2024

EXPIRATION DATE

09/30/2024

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The following is the career advancement route for Strategic Account Manager (Maui) positions, which can be used as a reference in future career path planning. As a Strategic Account Manager (Maui), it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager (Maui). You can explore the career advancement for a Strategic Account Manager (Maui) below and select your interested title to get hiring information.

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If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Strategic Account Manager job description and responsibilities

Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.

02/09/2022: Temple, TX

Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.

02/26/2022: Boulder, CO

Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.

02/28/2022: Santa Cruz, CA

Create comprehensive reports on client sales and strategy to their upper management.

01/16/2022: Dothan, AL

Build and maintain strong relationships with key business clients.

12/24/2021: New Brunswick, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Strategic Account Manager jobs

A minimum of two years' experience as a strategic accounts manager, or similar.

01/01/2022: Bloomington, IN

Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.

12/30/2021: Elkhart, IN

Proven work experience as a Strategic account manager or Key account manager.

02/28/2022: Gastonia, NC

Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.

03/04/2022: Lancaster, PA

Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.

01/19/2022: Rock Hill, SC

Step 3: View the best colleges and universities for Strategic Account Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College