Position Summary

Reporting to the Contracts Counsel, and working primarily with Sales and Divisional Controllers, the Contracts Manager will assume ownership and accountability for ensuring accurate and compliant contract terms with customers. This position will interact heavily with Customers, Sales, Operations, and the Controlling Group.

Responsibilities 

• Thorough review of Customer Contracts
• Ensure proper payment terms.
• Ensure cash collectability under IFRS 15
• Review contracts to ensure limited liability & indemnification protections.
• Negotiate and resolve contract discrepancies with customers.
• Facilitate proper signature authority for customer contracts and non-disclosure agreements.
• Store electronic copies of all signed customer contracts and non-disclosure agreements and maintain an electronic filing system.
• Effectively communicate with the Controlling Group, Sales, Operations, Billing and Accounts Receivable Departments
• Support the Sales & Operations teams in successfully closing deals and growing the business.
• Assist with the maintenance of GDPR compliance for the Region.
• Facilitate and/or partner with others on special projects as assigned.
• Some travel may be required

Qualification

Education and Experience

• Bachelor’s degree or Juris Doctorate Degree, required.
• Prior law firm or in house corporate experience desired
• 10 years of contract review and negotiation experience
• Knowledge of International Financial Reporting Standards IFRS 15
• Demonstrated experience in working independently to identify, analyze, and solve problems with creative solutions with minimal supervision

Skills, Knowledge and Abilities

• Excellent communication skills (written and oral)
• Excellent organizational skills, attention to detail and accuracy
• Strong negotiation skills
• Ability to prioritize conflicting needs; handles matters confidentially, expeditiously, proactively and follows through on tasks until successful completion.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams
• Commitment to professionalism, integrity, and collegiality
• Ability to work effectively, efficiently and strive for continuous improvement

Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones and will be evaluated in performance assessments.:

• Communication
  • Listen to others and send clear, convincing, and balanced messages as well as effectively exchange ideas, information, and feelings with stakeholders.
  • Pay attention to non-verbal behavior and respond respectfully.
  • Give and take feedback constructively.
  • Possess empathy and make it the guiding principle for communication.
• Collaboration
  • Work as a team with people (internal / external) through traditional and / or virtual collaboration, to develop ideas / solutions and complete a project / task, taking into consideration diversity in views and experiences.
  • Respect other’s opinions and feedback.
  • Keep communication open and never withhold information necessary to carry out tasks.
  • Place group goals above personal satisfaction and/or recognition and reach consensus on how to achieve the goals.
  • Show appreciation and support each other.
• Customer Orientation
  • Assess and understand internal and external customer needs.
  • Act with integrity when creating value and results for customers and the organization.
  • Establish and maintain effective and trusting relationships with customers.
  • Continuously identify and explore business opportunities and innovation.
• Self- Management
  • Effective and efficient in managing one’s time, energy, emotional well- being, and workload.
  • Maintain a good professional image, work standards and expectations.
  • Ensure personal life does not impact work productivity and efficiency.

Additional information

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2024