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The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Newton/South Norfolk Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.
The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies.
Adult Service Coordinators support DDS eligible Individuals (and their families) to identify, and access needed supports and the mechanism by which those supports will be arranged. The choice between traditional and non-traditional supports, waiver eligibility and other factors are all part of this role. The Adult Service Coordinator keeps in regular touch with the individual to ensure the supports they are receiving are meeting their needs- this includes visits to the service setting to meet with the individual and observe their support firsthand. For those who receive no or limited DDS funded supports the Service Coordinator makes regular contact to ensure the individual is continuing to do well and has no outstanding support needs for supports from DDS.
Additional HSC I responsibilities include, but are not limited to, the following:
The HSC I will arrange and/or provide crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team. This position will perform other related duties which may include individuals engaged in Participant Directed Services.
Please Note: This is Full-time, 37.5 hour position.
Shift: 8:45am - 5:00pm
Days Off: Saturday and Sunday
Flexibility required to meet the needs of the Area Office.
About the Department of Developmental Services:
For more information about our agency and programs visit: www.mass.gov/dds
Recommended candidates must successfully complete pre-employment screening which includes:
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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Full Time
$71k-87k (estimate)
05/07/2023
07/31/2024
The job skills required for Human Services Coordinator I include Social Work, Rehabilitation Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Human Services Coordinator I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Human Services Coordinator I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Human Services Coordinator I positions, which can be used as a reference in future career path planning. As a Human Services Coordinator I, it can be promoted into senior positions as a Case Manager - Behavioral Health Services, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Human Services Coordinator I. You can explore the career advancement for a Human Services Coordinator I below and select your interested title to get hiring information.