3 Jobs in Washburn, IL
Morton Community Bank is Hiring a Personal Banker I Near Washburn, IL
DescriptionMake the change and be the difference. Take ownership at MCB!Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 600 employees, 55 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.
Enjoy the Benefits of working at MCB!Employee Paid Voluntary Benefits:Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k.
MCB Paid:Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.
Job SummaryProvide an outstanding customer experience by accurately and efficiently handling the account opening process and processing customer transactions, including account maintenance. Gather all appropriate information to open account and educate account holders on bank products and policies. Complete and keep accurate documentation and records on all accounts. Help customers with problem resolution. Promote MCB’s products and services.
Essential Duties & Responsibilities
- Always provide excellent customer experiences
- Interview customers requesting to open an account to determine their needs and the appropriate product(s).
- Recommend bank products and services to meet customers’ individual needs
- Collect all required information and documentation
- Enter all information necessary to establish a customer relationship and verify for accuracy
- Prepare all required forms accurately and completely, then review with customer
- Assist customers with problem resolution and escalate as necessary.
- Close accounts
- Answer telephone and respond to inquiries
- Recognize and elevate potential Regulation E disputes
- Order checks for customers
- Process foreign currency requests
- Complete customer transactions accurately
- Identify customers, validate, and cash checks
- Accept cash and checks for deposit, reviewing for any necessary holds
- Process cash withdrawals
- Process loan payments
- Perform specialized tasks such as preparing cashier’s checks, and personal money orders
- Record all transaction promptly and accurately in compliance with bank procedures
- Balance cash drawer at end of each day
- Process work accurately through branch capture in a timely manner
- Promote bank products and services to customers
- Identify fraudulent transactions and escalate to supervisor
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions.
- The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
- Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
Disabilities To Perform The Essential Functions.
- The noise level in the work environment is usually moderate.
- Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day
- High school diploma or equivalent
- Attend all required meetings
- BSA and other Bank related training through BAI is required annually
- Possess exceptional customer service skills
- Ability to complete tasks accurately and efficiently
- Team player who operates with a dynamic, “all hands-on deck” approach
- Strong problem-solving skills
- Strong commitment to MCB’s vision and role in the communities we serve
- Positive, resourceful, and flexible
- Ability to work effectively with individuals from diverse communities and cultures
- Outstanding written and verbal communication, interpersonal skills, active listening skills and relationship building capabilities
- Ability to multitask and perform a variety of job functions in any given day
- Some clerical, administrative, cash handling, sales or customer service experience preferred
- Knowledge of customer service principles
- Relevant computer skills
- Regulatory based on functional As assigned
- Becoming a Professional Banker (biennial)
- Career Planning & Development (biennial)
- Creating an Outstanding Customer Experience (annual)
- Essential Communication (biennial)
- Engaging Our Customers (annual)
- How to Make Yourself Indispensable (biennial)
- Legal Foundations in Banking (one time)
- Principles of Banking (one time)
Job Summary
Full Time
Banking
$66k-89k (estimate)
06/04/2024
06/30/2024
ceomortonbank.com
Morton, IL
<25
Banking
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The job skills required for Personal Banker I include Products and Services, Customer Service, Customer Relationship, Building Relationships, Cash Handling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Personal Banker I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Personal Banker I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Personal Banker I positions, which can be used as a reference in future career path planning. As a Personal Banker I, it can be promoted into senior positions as a Private Banker II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Banker I. You can explore the career advancement for a Personal Banker I below and select your interested title to get hiring information.
If you are interested in becoming a Personal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Personal Banker for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Personal Banker job description and responsibilities
The personal banker examines a client's assets, suggests additional banking services, and offers solutions when consulted about financial needs.
12/13/2021: Salt Lake City, UT
Customers typically receive help and advice when completing loan applications and may even find that the loan application process can be streamlined with a personal banker's guidance.
12/09/2021: Pocatello, ID
Personal bankers are expected to sell financial products and services to clients or refer them to other departments within the bank.
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The bank assigns a personal banker goals for selling products such as vacation savings accounts, credit cards, certificates of deposit, loans and paperless banking.
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At the end of the day, personal bankers are employees of the banks that they work for and are expected to meet the KPIs set for them.
02/14/2022: Saint Paul, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Personal Banker jobs
Personal bankers should focus on financial analysis and accounting.
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Small or large, credit unions and banks rely on personal bankers to build and solidify their relationship with people who have accounts and loans with them.
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Personal bankers usually must register with National Mortgage Licensing System and Registry, or NMLS.
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Provides knowledge of financing, loans, and personal banking.
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A personal banker may refer his clients to other bank experts.
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Step 3: View the best colleges and universities for Personal Banker.
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