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Job Overview:
Provide technical assistance during business hours to computer system users. Answer questions or resolve computer problems for clients in person or from remote location. Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, email, and operating systems.
Essential Job Functions:
Tasks include:
Take tickets from the task system in the order they are submitted or by urgency.
Assign tickets to other members of IT and IT Vendors, work with level 2 team members if need to resolve task.
Education and Work Experience
Knowledge and Skills
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time
Durable Manufacturing
$50k-62k (estimate)
06/07/2024
06/30/2024
kolbe-kolbe.com
MANAWA, WI
25 - 50
1946
ROGER STRUMMER
$5M - $10M
Durable Manufacturing
The job skills required for Help Desk Support include Technical Support, Installation, Computer Systems, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support positions, which can be used as a reference in future career path planning. As a Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support. You can explore the career advancement for a Help Desk Support below and select your interested title to get hiring information.