About the Position:

The Operations Analyst role is part of Elevate’s business intelligence team, who are responsible for statistics & analysis, business intelligence development and reporting, revenue management, expense management, and implementation of operational changes. This is a dynamic position, which requires critical thinking, a strategic mindset, prioritization and multi-tasking skills, excellent communication skills, strong organizational skills, and most importantly a passion for optimizing our underlying business processes.

Benefits:

• At Elevate, we are proud to offer a comprehensive and competitive benefits package. Our benefits include:
• Paid Time Off
• Paid Holidays
• 401K with Employer Match
• Flexible Spend Accounts / Health Savings Account
• Medical/Dental/Vision
• Company paid Life, Short-term Disability and Long-term Disability Insurance

Key Responsibilities: 

·Task Management:

oReceive, review, and prioritize incoming work order tasks.

oMaintain a digital database and schedule for tracking tasks, ensuring accuracy and completeness of data.

oCollaborate with internal staff and external vendors to schedule and allocate resources for all work order activities.

oMonitor progress and provide regular updates to relevant parties.

oEnsure all tasks are completed and closed out properly with appropriate documentation.

oAssign tasks appropriate staff and vendors based on skill sets and availability.

oEnsure that all assignments are carried out efficiently and in accordance with company policies.

·Vendor Interaction:

oCommunicate with external vendors and contractors for maintenance and repair services.

oObtain quotes, negotiate pricing, and select vendors based on cost-effectiveness and quality of service.

oEstablish and maintain strong vendor relationships to ensure reliable service delivery.

oCoordinate vendor activities on-site with internal staff, ensuring efficient and effective processes.

·Data Organization:

oOrganize and maintain all documentation and data related to task assignments.

oGenerate reports and analyze data to identify trends and areas for improvement.

oStreamline data management processes for increased efficiency.