You haven't searched anything yet.
Service Writer
Job Details
Job Location
Exit 40 Truck Services - Weedsport, NY
Position Type
Full Time
Job Shift
Monday - Friday : 8 : 00am to 5 : 00pm
Description
The Service Writer proactively and reactively coordinates repairs for the fleet. The Service Writer initiates services and repairs by ascertaining performance problems and services requested / required;
verifying warranty and service contract coverages; developing estimates; planning technicians, scheduling outside vendors, reviewing and completing repair orders.
Responsibilities :
Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate
Invoice customers at time of closing order>
confirm price table accuracy / customer billing information
Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.
Compiles repair details in Transman for onsite units and road service trucks.
Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information / parts / pictures.
Develops estimates and communicate immediately 10% variance
Adept and proficient with all shop related operating procedures, processes and workflows
Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)
Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.
Knowledgeable and supports Safety, ELD & CSA communications with Drivers
Benefits :
Excellus BCBS (offer 2 plans)
Company Sponsored HRA card (Health Reimbursement)
Dental
Vision
Pet Insurance
Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life / ADD)
Company Sponsored Group Life Insurance (1x annual salary)
EAP- Employee Assistance Program
Wellness Program
Profit Share
401K Match
PTO (Paid Time off)
6 - Paid Holidays
Qualifications
Requirements :
Must be able to pass a post-hire drug screen, background check and employment verification
Location : Weedsport, NY
Weedsport, NY
Company Website : www.pagetrucking.com
www.pagetrucking.com
Last updated : 2024-06-26
Full Time
$45k-66k (estimate)
04/26/2024
09/23/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Scheduling, Billing, Attention to Detail, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.