1 Job in Weirton, WV
WEIRTON MEDICAL CENTER is Hiring a Desktop Support Technician II Near Weirton, WV
As Desktop Support Technician 2, you will also be responsible for prioritizing and advancing issues when appropriate, using knowledge transfer forums to identify and resolve problems as well as contributing to all phases of desktop support, including coordination, monitoring, tracking, and resolution, related to client installations, upgrades, software, hardware, operating systems, and operating system configuration issues. Finally, in this fast-paced, leading-edge organization, you will perform telecom moves, adds, and changes (MAC work) for end users with limited support. You will support the team in delivering quality technical support for local end-users, which includes solving technical problems and liaising between end-users and stakeholders.
Basic Qualifications
- At least 5 years total combined work experience and completed higher education.
- At least 2 years as a support technician in a Senior level capacity
Preferred Qualifications
- Associate degree (Higher Education, Higher National Diploma)
- At least 3 years of end user and hardware support in a hospital setting
- At least 6 years of office support, call center, or phone support work experience.
- At least 6 years of operating systems support work experience.
- At least 6 years of end-user device support and troubleshooting work experience.
- CompTIA A and Network Certification and/or Microsoft Certifications
- ITIL Foundations Certification
Expectations
- Must reside in or around the Weirton, WV tri-state area.
- Willing to work additional or irregular hours as needed and allowed by local regulations.
- Work according to corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any security compromises within the scope of the position.
- Perform other responsibilities as assigned.
Required Skillsets
- Active Directory
- Asset Management
- Basic Networking
- Excellent Customer Service
- Proven project planning experience
- Microsoft 365 Administration
- Proficient Troubleshooting and Problem-solving skills.
- Imprivata
- SCCM
- Patch Management
- MDM
Job Summary
Full Time
Hospital
$49k-61k (estimate)
07/10/2024
09/09/2024
weirtonmedical.com
WEIRTON, WV
1,000 - 3,000
1956
GEORGE ROIG
$200M - $500M
Hospital
Related Companies
About WEIRTON MEDICAL CENTER
Weirton Medical Center, Inc. is a hospital & health care company based out of 651 Colliers Way, Weirton, WV, United States.
The job skills required for Desktop Support Technician II include Technical Support, Customer Service, Troubleshooting, Problem Solving, Call Center, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician II positions, which can be used as a reference in future career path planning. As a Desktop Support Technician II, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician II. You can explore the career advancement for a Desktop Support Technician II below and select your interested title to get hiring information.
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