Sales Support Representative

JOB TITLE: Sales support

JOB TYPE: Full time

LOCATION: West Chester, PA

Family owned, positive culture business with 36-year history providing claims handling services to the insurance industry (and related businesses). Position is in-office, with work from home 1-2 days/wk possible following completion of probationary hiring period

GENERAL JOB DESCRIPTION

Support position reporting directly and working with AVP Sales, position involves extensive use of Microsoft Business Suite (excellence in Excel a must), frequent customer contact, lead development, with training provided to potentially assume greater responsibilities and management role in the sales department.

DUTIES AND RESPONSIBILITIES

· Working with established accounts for reporting (monthly and as needed)

· Support for current accounts

· Development of new accounts, increased opportunities with existing partners

· Training new users (Powerpoint, other work aides)

· Webcast material drafting and presentation

· Management of lead database

· Troubleshooting on behalf of clients

· Some travel (client visits, trade shows)

QUALIFICIATIONS

· B.A. in marketing or related field preferred

· Background in insurance claims preferred

· Proficiency in all Microsoft Business Suite programs

· Excellent communication skills (in-person, phone and email)

KEY COMPETENCIES

· Communication skills

· Critical thinking skills

· Ability to promptly solve problems

· Sales skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Travel requirement:

• Travel

Ability to Relocate:

• West Chester, PA 19380: Relocate before starting work (Required)

Work Location: In person