Purpose:

The Design Consultant is responsible for providing exceptional sales, design advice and services to customers visiting our showrooms. As a Design Consultant, you will work closely with customers to understand their design and budget preferences, consult with expert advice, and ultimately help them make the best design decisions for their home or business while maximizing sales for the showroom. This position focuses on tile, bath and kitchen products.

General Description:

• Meet with and greet customers in the showroom to consult with them regarding their design needs and preferences on our tile, bath and kitchen products.
• Provide innovative ideas, design solutions, and create pleasing interior spaces for the clients.
• Provide expert advice on design elements such as: color, texture, lighting, and layout, while also making recommendations on products that fit within the customer’s budget.
• Create design plans and visual representations of the customer's space using computer-aided design (CAD) software, while also providing accurate product information and pricing to customers and assisting with placing orders and tracking deliveries.
• Build relationships with customers to establish long-term partnerships and generate repeat business.
• Keep the showroom organized and visually appealing and ensure that all products are properly displayed and stocked to keep track of inventory levels and place orders as necessary.
• Stay up to date on the latest design trends and product offerings.
• Handle showroom incoming calls.
• Document and process any customer complaints.
• Quote prices, prepare proposals and provide information regarding sale and delivery.
• Other duties as assigned.

Requirements

• 1-3 years of experience in a design consulting or sales role, preferably in a showroom setting.
• Excellent communication and customer service skills, with proven ability to close sales.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Detail oriented and able to multitask.
• Positive attitude and strong work ethic.