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Shelter Manager
$105k-121k (estimate)
Full Time | Civic & Environmental Advocacy
7 Months Ago
Making Opportunity Count is Hiring a Shelter Manager Near Westminster, MA
About Us: About Us: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact. To learn more please visit: https://www.mocinc.org/employeebenefits
We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction! For Most Positions, These Benefits Will Include
Work Authorization
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.
We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction! For Most Positions, These Benefits Will Include
- Health, Dental, and Vision Insurance
- Company Paid Life Insurance and Long Term Disability
- Flexible Spending Account
- 13 Paid Vacation Days
- 12 Paid Sick Days
- 13 Paid Holidays
- Hybrid Work Opportunities
- Student Loan Forgiveness Assistance
- Tuition Remission
- Pet Insurance
- Employee Discounts
- Professional Development Opportunities
- Immediate 403b Employer Contribution, 100% Vesting on Day One!
- Key Responsibilities:
- The Shelter Manager will cultivate and elevate relationships with partner agencies, vendors, thought partners and community resources; participate in community meetings, events and activities as needed.
- Develop and implement strategies that will maximize synergies among program areas.
- Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals, empowering them to elevate their levels of responsibility and performance.
- The Shelter Manager lead a collaborative environment set with clear, outcome-driven expectations with proactive communication.
- Work with staff to achieve key performance indicators across all program areas to ensure consistent, high-quality evaluation and goal setting for all employees.
- Maintain a sense of accountability among team members by driving individual and organization performance standards.
- The Shelter Manager engaging in both strategic activities as well as taking a hands-on role regarding program execution and administrative issues.
- Assists with the development, implementation and analysis of the department's outcome measures and data collection processes.
- Makes certain that all client files and documentation of services are maintained according to quality assurance, grant reporting, and auditing standards.
- Monitors the health, safety and welfare of clients and department personnel by making certain that program service philosophy, policies, and procedures are followed appropriately.
- The Shelter Manager provides regular and on-going direct supervision to employees who provide direct services within the department, including delegating tasks, following-up on completion of tasks, coaching, and evaluating performance.
- Provide weekly updates to the Director of Shelter Services regarding census data, personnel concerns, or any other relevant issues or concerns that may impact the efficient and effective services to clients.
- As a member of the Management Team, participate in regular leadership meetings, establish, and ensure compliance and quality assurance with operating policies and procedures.
- Demonstrates success in developing and evaluating program models and selecting and successfully operationalizing innovative programs.
- Other duties as assigned by the MOC leadership team.
- 5-8 years of experience or comparable combination of education and experience.
- Preferred knowledge of EOHLC Uniform Shelter Rules & Systems
- Excellent people skills, specifically customer service skills and a capacity for collaboration and interpersonal relationships.
- Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
- Knowledge of software programs specifically, Microsoft Office (Word, Excel, Access, Power Point and Outlook).
- Familiarity with ETO programming
- Demonstrated ability to work with diverse community and organizational groups.
- Ability to follow shelter guidelines on safety, handling emergencies, etc.
- Well-developed assessment skills and crisis management responses.
- Experience in shelter, housing, housing stabilization, clinical service, trauma-informed care
- Experience developing culturally and linguistically diverse programs for individuals and families from diverse socio-economic, racial, cultural, and linguistic backgrounds.
- Prominent commitment to DEI and ability to lead the cultural competency dialogue and planning over the long term in a sustainable manner.
- Adaptable in the face of conflict with multiple and changing priorities.
Work Authorization
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older.
- Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture.
- Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive.
- Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Civic & Environmental Advocacy
SALARY
$105k-121k (estimate)
POST DATE
11/04/2023
EXPIRATION DATE
07/10/2024
WEBSITE
mocinc.org
HEADQUARTERS
FITCHBURG, MA
SIZE
200 - 500
TYPE
Private
CEO
PATRICIA PICHETTE
REVENUE
$10M - $50M
INDUSTRY
Civic & Environmental Advocacy
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The job skills required for Shelter Manager include Leadership, Customer Service, Collaboration, Planning, Accountability, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Shelter Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Shelter Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Shelter Manager positions, which can be used as a reference in future career path planning. As a Shelter Manager, it can be promoted into senior positions as a Healthcare Service Line Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shelter Manager. You can explore the career advancement for a Shelter Manager below and select your interested title to get hiring information.
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