Position Objectives

The primary responsibility of the Night Auditor to act as a Front Office Host, conducting all normal Front Desk operations throughout the night shift. The Night Auditor is responsible for posting and balancing all transactions and charges from the previous business day and to complete and distribute all reports as directed by the Front Office Management team. The Night Auditor will continuously strive to improve guest satisfaction.

Qualifications

• Must be eighteen (18) or older
• Must have a flexible schedule with the ability to work weekends and holidays
• Required 1 years’ experience in the guest services, front desk, or related profession
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred ; Associates Degree in Hospitality, Business or other related field
• Required ; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required ; mathematical skills that require the ability to add, subtract, multiply and divide
• Required ; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required ; Ability to multi task, prioritize and handle conflicting demands
• Required ; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required ; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required ; Ability to meet deadlines without compromise