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**Job Overview:** We are seeking a Bilingual Customer Service Associate proficient in English and Spanish to join our team. The ideal candidate will be responsible for providing exceptional customer service in both languages, handling inquiries, and resolving issues to ensure customer satisfaction. **Duties:** - Communicate effectively with customers in English and Spanish - Assist customers with product inquiries, orders, and issue resolution - Upsell products or services to customers when appropriate - Conduct outbound calling campaigns to follow up with customers - Analyze customer needs to recommend suitable solutions - Maintain a high level of phone etiquette and professionalism **Skills:** - Fluency in both English and Spanish is required - Prior experience in customer service or call center environment - Strong communication skills with the ability to convey information clearly - Proficient in multitasking and problem-solving - Ability to work well under pressure and handle challenging situations calmly - Multilingual abilities beyond English and Spanish are a plus This position offers the opportunity to work in a dynamic customer service environment where your language skills will be utilized to assist a diverse customer base. If you are a dedicated individual with excellent communication skills in both English and Spanish, we encourage you to apply for this rewarding role.
Job Types: Full-time, Part-time
Pay: $12.00 - $30.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Telecommunications
$34k-43k (estimate)
04/18/2024
08/15/2024
mobilelinkusa.com
SUGAR LAND, TX
200 - 500
2005
FURGAN KHAN
$10M - $50M
Telecommunications
As one of the largest partners to major wireless carriers in the United States, Mobilelink is experiencing rapid growth and quickly becoming the preferred wireless retailer of choice. What makes them different is the unprecedented customer satisfaction and value offered with their product. Based in Sugar Land, Texas, Mobilelink has quickly become one of the best known major brick and mortar wireless retailers in the US.
The job skills required for Bilingual Customer Service Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Communicates Effectively, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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