Company Overview 

In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve.

For more information about the company and our services, please visit our website: hwcg.com/williamsport

Role: The Billing/Compliance Specialist is a qualified person appointed by the President/CEO to help administer, direct and coordinate all activities involving the finances and compliance of the company.

Scope of Position: Reports to the President/CEO 

Knowledge, Skills, and Abilities Required:

The appointed Billing/Compliance Specialist for the agency must meet the following qualifications: 

• Experience with QuickBooks Online 
• Experience with billing: Medicaid, VA, VCC, private, including reconciliation 
• Possess excellent problem solving techniques and abilities 
• Knowledgeable of the Federal wage and hour and tax laws
• Communicate in clear, concise language
• Software experience with Word, Excel and other applications 
• Must pass all background screening with satisfactory results

Major Responsibilities: 

The Billing/Compliance Specialist is responsible for: 

• Financial Reporting 
• Invoicing & Reconciliation 
• Accounts Receivable 
• Monthly Compliance Reporting 
• On Call Phone in rotation 
• Any other duty requested to maintain the operations of the business 

Physical Qualifications: 

• Able to work an average of 40 hours per week
• Able to bend, climb, stoop, and stand an average of 5 hours per day
• Able to lift 20-30 pounds
• Able to use tools necessary for job
• Able to communicate effectively

Key Job Performance Metrics:

• Intake conversion 
• Timely billing & collection reporting 
• Revenue from service lines 
• Profitability by service lines 
• Revenue from business development partnerships 
• Number of billable hours 
• Revenue by referral source type 
• Average revenue per client 
• Caregivers wages as a percent of revenue 
• Average revenue per hour 
• Percent of caregiver wages to client fee 
• Revenue and billable hours for hourly care 
• Cost of hiring a caregiver