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Our client has a brand new opportunity for a qualified Deskside Support Technician to join their team for a hyrid position based in Wilson, NC.
This Technician will work onsite 3 to 4 days a week and must be reliable to work remotely the rest of the week over the client’s RSA with provided tools and work system.
Skills and Qualifications :
A Certification is required but can be obtained in the first 90 days of employment
Excellent verbal and written communication skills as most of support provided will be via teams / phone
Experience in supporting an enterprise environment
Experience in banking industry is a plus
Prior experience in a remote support role, supporting clients over the phone or using teams and knowledge of remote control tools
Prior experience supporting software and operating systems for Dell and / or Lenovo
Solid understanding of computers specializing in win. 11 or prior OS system migrations
Technical ability to troubleshoot and repair software or system issues, including win. 11 migration problems
Strong time management and organizational skills
Strong customer service skills
Strong interpersonal skills
Attention to detail, ability to work under pressure
Ability and willingness to work in a collaborative team environment
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
eX cell
e X cell
a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
Last updated : 2024-06-21
Full Time
$48k-60k (estimate)
06/23/2024
09/19/2024
excellgroup.com
PAMPISFORD, ENGLAND
200 - 500
1992
DEAN LEROY HILLS
<$5M
The job skills required for Deskside support technician include Customer Service, Operating System, Written Communication, Time Management, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside support technician positions, which can be used as a reference in future career path planning. As a Deskside support technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside support technician. You can explore the career advancement for a Deskside support technician below and select your interested title to get hiring information.