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Nouria
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Food Service Manager
Nouria Windham, NH
$73k-103k (estimate)
Full Time 1 Month Ago
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Nouria is Hiring a Food Service Manager Near Windham, NH

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300 locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150 company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country
Food Service ManagerIf you have a good attitude, like working with people and are ready to work hard, you have come to the right place. Nouria Energy is committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
General SummaryThe Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.
Principle Duties And ResponsibilitiesWorkforce Management and Development
  • Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
  • Ensure compliance with our food safety standards.
  • Control operational costs effectively moderate waste and lost sales.
  • Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
  • Train new and current employees on proper customer service practices
  • Recruit, hire and train new employees as needed.
  • Enforce all company procedures and protocols.
  • Other Store tasks as assigned by Store Manager.
Customer Service
  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of Nouria's customer service program at the site level
Safety & Station Appearance
  • Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
  • Assure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate all assigned equipment safely and efficiently
  • support implementation of the Nouria Safety and Health program
  • Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
  • Complete the new employee safety orientation procedure with all new or transferred employees working at the store
  • Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
  • Encourage employees to report unsafe conditions or work practices and initiate corrective action
  • Promote a quick return to work for employees under your supervision
Qualifications
  • ServSafe Certification
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
  • Proven customer service experience as a manager, with proven track records for problem solving.
  • Extensive food and beverage knowledge
  • Strong leadership, motivational and people skills
  • Working knowledge of food service and coffee equipment
  • Ability to troubleshoot minor problems.
Physical Requirements
  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 50 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing
Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

SALARY

$73k-103k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

06/15/2024

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The job skills required for Food Service Manager include Food Service, Leadership, Customer Service, Food Safety, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Food Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Food Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Food Service Manager positions, which can be used as a reference in future career path planning. As a Food Service Manager, it can be promoted into senior positions as a Food & Beverage Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Food Service Manager. You can explore the career advancement for a Food Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Food Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Food Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Food Service Manager job description and responsibilities

Food service managers are responsible for managing the operations of a food service outlet, such as a grocery store, restaurant or cafeteria.

01/22/2022: Vineland, NJ

Food service managers oversee all aspects of operations.

02/05/2022: Evansville, IN

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

02/09/2022: Fort Lauderdale, FL

Planned and developed monthly food service schedule, diligently ensuring meals adhered to specific nutritional guidelines and requirements.

03/03/2022: Fresno, CA

Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations.

01/20/2022: Jacksonville, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Food Service Manager jobs

Food service managers may keep track of many different schedules, budgets, and people.

02/10/2022: Gastonia, NC

Many of these managers once worked on the food prep side of the business, so they understand how the business works.

02/04/2022: Fort Wayne, IN

Estimate food and beverage costs requisitions or purchases supplies.

12/22/2021: Orange, CA

Eating more foods than vegetables, fruits, beans, whole grains, and lean protein can be helpful.

12/19/2021: Utica, NY

Take and pass a Food Service Manager Exam that has been approved by the Conference for Food Protection.

12/24/2021: Monterey, CA

Step 3: View the best colleges and universities for Food Service Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College