Job Summary:

As a counter attendant at our local café, you’ll be an important part of our customer service team, working under our Chief Operating Officer to ensure our customers start their day off right. You’ll greet customers with a smile when they walk in the door and help with anything they need. This may be starting them out with a hot cup of coffee, answering questions about our delicious, local menu items or helping put together a table for a party of eight. This role is ideal for friendly, personable workers with a passion for food and a desire to share our vision of a sustainable, friendly café with our customers.

Duties/Responsibilities:

· Greet customers as they come into the café and offer your assistance with their orders

· Answering customer phone calls to place orders or ask questions.

· Ring up food orders and communicate those orders to the kitchen staff, making sure to note any special requests so all items are made correctly

· Explain menu items to customers with enthusiasm and descriptive language, and be knowledgeable about our ingredients so you can tell customers about our commitment to quality, local food sources

· Offer suggestions for order substitutions for customers with allergies or other dietary restrictions

· Offer to help customers find seating and carry items to their tables

· Ensure there is always hot, fresh coffee brewed and ready for customers, and keep coffee station clean and stocked with cream, sugar, and other items

· Direct customers to anything they need, such as utensils, coffee items, booster seats or directions to the restroom

· Ask customers if they want their order for here or to go

· Assist wait staff with cleaning of tables

Required Skills/Abilities:

· Open availability/flexible scheduling

· Excellent communication skills

· Positive attitude and friendly demeanor

· Must have flexibility to work/travel to other business locations within a maximum of 10 miles

· Must be able to perform the essential functions of the position with or without reasonable accommodations

· Ability to read, understand, and speak English sufficient to determine and carry out job duties.

Education and Experience:

· High school diploma or equivalent

· Previous food service experience

· Experience handling cash and using credit card processing machines

Physical Requirements:

· Know the safe and proper methods of operating different kitchen appliances and utensils

· Stamina to work long hours in a fast-paced restaurant

· The ability to work on your feet for most of the day and lift 50 pounds at a time

Job Types: Part-time, Seasonal

Pay: From $10.00 per hour

Expected hours: 5 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Bakery
• Café
• Coffee shop

Shift:

• Day shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person