As a key member of our Operations Team, the IBM i Computer Operator will be responsible for :

Perform backups using BRMS batch processing via the AS / 400(IBM i) job scheduler or upon request. All backup processing is done within the Dell / EMC DD6300 Virtual tape library.

The management of Virtual tapes confirming the backups have ran to completion and confirming expiration dates are correct for both the U.S. & Europe.

• Monitoring system console for messages and ensure successful completion of scheduled tasks.
• Knowledge of Halcyon (Help Systems), this product is used for monitoring error conditions on all AS / 400( IBM i) system partitions 24 / 7.

This includes reviewing system console messages, emails, system alerts via Halcyon and monitoring the QSYSOPR message queue.

• Provide first level support to end users having issues with connectivity to servers, AS / 400( IBM i), devices, printers, automated batch jobs, user profile and password issues.
• Open appropriate help desk tickets for various departments and escalate issues that need immediate attention to the on-call person.
• Maintain and follow-up for the printing of Invoices from the nightly Billing Job to be distributed to the correct person.
• Ability to communicate effectively with peers and leadership in a team-focused environment.
• Maintain the physical security of the computer systems.
• Ensures strict adherence to all Information Services policies and procedures.
• Has the ability to spot problems as they occur and ensure proper steps are taken to resolve those problems.
• Special assignments and projects will be completed as required by the business.
• Knowledge of MIMIX( Precisely).
• Provide support with Vology, our Third-Party Network Monitoring Service with issues that may happen within our Plants and Warehouses on Off Hour Shifts.

This will involve calling the network person on-call for support.

Days of Work : Monday thru Friday

Hours of work : 7 : 30AM to 4 PM

This position will require be a floater : Please review under Job Requirements.

The ideal professional for this position will possess the following :

• 2 years experience in AS / 400(IBM i) Computer Operations
• The ability to monitor the system using AS / 400(IBM - i) commands is essential
• Degree or Technical training is a plus
• Superb oral and written communication skills
• Must be able to work independently or as part of a team

Last updated : 2024-06-24