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Operations Supervisor / Gig Worker Success Supervisor (1st shift)
EmployBridge Allentown, PA
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$86k-109k (estimate)
Full Time Just Posted
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EmployBridge is Hiring an Operations Supervisor / Gig Worker Success Supervisor (1st shift) Near Allentown, PA

Employbridge is a place where your career and passion come together!
Bilingual Onsite/Operations Manager- Bethlehem, PA
If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for!We are seeking a motivation-driven Onsite Supervisor to join our ProLogistix team for an immediate opening in Clayton, IN! ProLogistix is an Employbridge company.
APPLY WITH US TODAY!
Hours for this role are M-F 8 - 5:00 PM
Role Summary :
The Gig Worker Success Supervisor is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.
Your Opportunity:
  • Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
  • Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
  • Maintain timekeeping system and ensure payroll/invoicing is accurate
  • Provide productivity, headcount, attendance, and other reports at the client's request
  • Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
  • Conduct onsite orientation, safety training
  • Facilitate the initial treatment and reporting of workers' compensation incidents
  • Participate in scheduled service reviews at the client site
  • Act as the liaison between the branch office and the client
  • Deliver superior customer service and develop relationships with supervisors and associates
  • Other duties as assigned
Your attributes:
  • Experience in a customer service role responsible for multi-level client communication
  • HR and data management experience
  • Demonstrable success managing a team or process
  • Familiarity with a heavy process-oriented environment
  • Able to lead, organize and build effective and diverse teams
  • Must have seasoned critical thinking and problem-solving skills
  • Practical experience and comfort with using operational software, Microsoft Office products, and
    basic data management tools for analysis
  • Ability to communicate professionally and effectively across all platforms
  • Able to listen and respond to information effectively and influence decision makers
Employbridge offers a competitive base salary plus monthly bonus potential!Additional benefits package for full time colleagues that includes:
  • Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
  • 8 Paid Holidays per year
  • Paid Time Off
  • 401(k)
  • Wellness Program
  • Parental Leave
The Employbridge Story
As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.
Employbridge is an Equal Opportunity Employer committed to diversity and inclusion.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$86k-109k (estimate)

POST DATE

07/07/2024

EXPIRATION DATE

07/20/2024

WEBSITE

employbridge.com

HEADQUARTERS

SPRINGFIELD, TN

SIZE

3,000 - 7,500

FOUNDED

1997

CEO

TESHIA DENNIS

REVENUE

$500M - $1B

INDUSTRY

Business Services

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About EmployBridge

As workforce specialists, EmployBridge provides value-added workforce solutions and job opportunities through focused specialty divisions including ResourceMFG, ProLogistix, ProDrivers, Select, RemX, Westaff and Remedy. Combining the advantages of national scale, in-depth local market knowledge, industry-specific expertise and powerful recruiting and retention tools, EmployBridge is recognized by Staffing Industry Analysts as Americas largest industrial staffing firm. The company puts more than 86,000 people to work each week across a network of 500+ offices in 48 states and Canada. In 2017, E ... mployBridge provided more than 164 million work hours to 10,000 clients, generating more than $3 billion in revenue. FocusEmployBridge is not a generic provider of talent. Unlike other workforce providers, we focus on one type of worker and we do it well. Our family of specialty brands allows us to meet the needs of many businesses, yet our delivery is focused on a narrow industry or skill set. Its because of this focus that we can stay on top of the issues and challenges that your business or industry faces. So we do it better. ExpertiseOur staff is composed of veterans who have experience in the industry they service. In addition, we continually train and certify our staff to possess the expertise to understand and provide intelligent service to your business. This expertise is the difference between providing a productive employee whom youd love to hireor merely a worker. ProductivityIn the final analysis, this is the critical standard: is the employee productive? After all, productivity is what drives your success, whether you are a company or an individual. Because our brands focus on one industry and our people understand that industry, we can do a much better job of matching the employee to the company need. And we have the productivity results to prove it. CultureWho you do business with, who you work for, and what kind of people you interact with, are as critical to a long term business relationship as receiving the results you paid for. At EmployBridge, our culture is one of the most defining aspects of who we are and our reputation in general. We welcome you to experience this for yourself; we think youll agree. More
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