32 Jobs in arlington, va
GDIT is Hiring a Help desk specialist Near Arlington, VA
Job Description :
Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter.
Our work depends on Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA.
The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO).
Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.
POSITION IS CURRENTLY PENDING FUNDING
HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT
Provide technical assistance to computer users.
Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled.
Includes problem recognition, research, isolation, resolution, and follow-up steps.
Supervises operation of help desk and serves as focal point for customer concerns.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Interact with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problem.
Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.
WHAT YOU’LL NEED TO SUCCEED :
Security Clearance Level : Secret clearance
Required Experience : 5 years
Certification Requirements : Security CE and AZ-900 Microsoft Azure Fundamentals certifications.
Education : AS / AA degree in Computer Science, Information Sciences, or related IT discipline.
Required Technical Skills : Help Desk Tier 1 operations.
GDIT IS YOUR PLACE :
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
The likely hourly rate for this position is between $25.29 - $42.24. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
Travel Required : Less than 10%
Less than 10%
T elecommuting Options :
Onsite
Work Location : USA VA Arlington
USA VA Arlington
Last updated : 2024-06-09
Job Summary
Full Time
$75k-94k (estimate)
06/10/2024
08/08/2024
fdassociates.net
Mclean, VA
50 - 100
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The job skills required for Help desk specialist include Help Desk, Service Desk, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk specialist positions, which can be used as a reference in future career path planning. As a Help desk specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk specialist. You can explore the career advancement for a Help desk specialist below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Specialist jobs
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Step 3: View the best colleges and universities for Help Desk Specialist.
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