About Velocity Risk

About the role

What you'll do

• You will thrive in this position if you have these core capabilities…
  • Problem Solving with both a logical and creative approach – Able to identify, analyze, and solution through day-to-day technology problems applying logic and pragmaticism with a creative lens for innovation.
  • Organization and prioritization ability – able to recognize time sensitivity and adapt accordingly without jeopardizing projects due to a focus on task organization.
  • Customer-service oriented – approaching people with a professional and empathetic desire to help.
  • Time management and flexibility – able to shift and adjust daily activities according to business needs without “dropping a ball” and able to flex a schedule for emergencies sometimes at windows outside normal office hours.
  • Collaboration and a spirit of Camaraderie

Core Competencies:

• The core responsibilities for this role…
  • Managing cloud-based infrastructure, including virtual machines, storage solutions, and networking components. Ensure the infrastructure is optimized for the cloud and it meets the organization’s requirements.
  • Monitor the performance of cloud infrastructure, diagnosing and troubleshooting issues utilizing basic scripting and PowerShell knowledge to make necessary changes to optimize not only cloud system performance but enhance and streamline workflows and automations within the environment.
  • Work closely with others in the IT department to collaborate on projects to release new updates, automate, streamline, and perform more advanced coding and development operations.
  • Report, triage, escalate, and resolve technical support issues within the virtual machine and cloud environment, but also assisting with support on general Technology equipment and issues.
  • Identify and document or update SOPs to keep appropriate support documentation on processes, systems, and user guides for better communication and team efficiency.

Qualifications

• Demonstrated Experience for success in this role…
  • Bachelor’s degree or equivalent professional or educational experience
  • Scripting experience / Basic programming skills
  • VMWare Experience: vSphere, vCenter, Horizon View
  • Experience and/or exposure to cloud-based platform solutions, preferably Azure
  • Knowledge and technical experience with Microsoft Windows Desktop and applications (O365) as well as Microsoft Windows Servers applications (SQL, SCCM, AD)
  • Working knowledge of network services such as DHCP, DNS, NTP, SMB, SAML – CompTIA Net Certification or equivalent highly preferred

• Medical, Dental, and Vision fully subsidized by Velocity
• Health Savings Account with employer contributions
• 401k after 6 months of employment
• Education and Certification Reimbursement and Bonus programs
• Paid Time off and company Holidays with floating holidays for flexibility
• Gym membership reimbursements
• Volunteer rewards and “give-back” initiatives
• In-office lunch provided

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