98 Jobs in brandon, ms
Continuum Global Solutions is Hiring a Customer care coordinator Near Brandon, MS
RESPONSIBILITIES
- Answer inbound calls from US customers and address questions & concerns regarding their prescription healthcare benefits.
- Provide information about their insurance coverage, what is included in the customer’s benefit plan, addressing copays, and assisting with coverage determination.
- Handle prescription refills, order status updates, and tracking.
- Educate customers on online self-service for updates and help troubleshoot these self-services.
- Empathize and resolve concerns to simplify the customer’s healthcare experience.
- Navigate through multiple computer applications with speed & accuracy.
- Adapt to learn new call types when business needs change & flex support in those areas.
- High-speed internet with at least 10 mbps download speed (No Satellite, Wi-Fi, or Cellular / Wireless carrier hotspot or internet services)
- Must have a hard-wired internet connection via ethernet cable to modem / router that you own / are responsible for. (Continuum will ship you company equipment such as the PC, mouse, keyboard, etc.
to use on your network)
- Dedicated, quiet, & secured workspace with no distractions
- A USB Wired headset with noise canceling microphone.
ADDITIONAL REQUIREMENTS :
- 18 years old & high school diploma / GED
- Entry-level position with a minimum of 6 months customer service experience
- Customer focused personality & desire to help people.
- Professional positive attitude & courteous telephone etiquette
- Full-Time schedule availability to meet business needs (Includes evenings and weekends)
- Willing to submit a drug test and background check.
BENEFITS & PERKS :
- $14-$15 per hour overtime during peak needs
- Access Up To 50% Of Your Pay Immediately After Your Shift
- Paid, Virtual Training
- Remote Work Environment
- Opportunity for Professional Development
Last updated : 2024-06-18
Job Summary
Full Time
Specialty Trade in Construction
$36k-45k (estimate)
06/20/2024
09/18/2024
continuumgbl.com
DALLAS, TX
7,500 - 15,000
2018
Private
HORACIO CERDA
$50M - $200M
Specialty Trade in Construction
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About Continuum Global Solutions
Continuum is an omnichannel contact center platform that offers inbound and outbound services for businesses.
The job skills required for Customer care coordinator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
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Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
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Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
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There are various methods for resolving problems and conflicts used by the customer service coordinator.
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Step 3: View the best colleges and universities for Customer Care Coordinator.
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