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Desk Associate
Job Number: 24077
Functional Area: Other
Department: Housing & Residential Services
School Area: Dean for Student Life
Employment Type: Full-Time
Employment Category: Non-Exempt
Visa Sponsorship Available: No
Schedule: H-F, 4:00 PM-12:00 AM; Sa-Su, 10:00 AM-10:00 PM
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Job Description
DESK ASSOCIATE, Division of Student Life (DSL)-Housing and Residential Services (HRS), to provide administrative and operational support for a graduate residence. Will work closely with the housing operations managers and Housing Unit-12 staff to provide customer-oriented services, including check-ins and check-outs, recordkeeping, mail and package handling, and enforcing guest/visitor policies for residents and live-in staff; provide break officer support for staff breaks and meals; and cover desk shifts for weekly desk staff to support vacations, sick time, and emergencies. A full description is available at https://studentlife.mit.edu/content/dsl-open-positions.
Job Requirements
REQUIRED: high school diploma or its equivalent; excellent organizational, problem-solving, customer service, interpersonal, and verbal and written communication skills; a desire to work in a collaborative environment; ability to handle multiple tasks, set priorities, and work independently in a fast-paced environment; experience using web-based programs, including e-mail and Microsoft Office; and ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department. PREFERRED: bachelors degree with an emphasis on customer service or operations and customer service or office experience. Job #24077 Work conditions: moving items weighing up to 50 pounds, frequently moving or remaining stationary for extended periods of time, and ascending and descending stairs Hourly rate: $25.00 This is a full-time position that is designated as essential personnel in accordance with the MIT Policy on Emergency Closing or Early Release. During emergencies, employees in this title are excused from their regularly scheduled work only with the specific authorization of their supervisors, regardless of any public announcement that the Institute is closed. Employment is contingent upon the completion of a satisfactory background check. 6/4/24
Full Time
$32k-42k (estimate)
06/21/2024
07/07/2024
web.mit.edu
CAMBRIDGE, MA
7,500 - 15,000
1861
Private
L RAFAEL REIF
$3B - $5B
Colleges & Universities
Massachusetts Institute Of Technology is an educational institution that offers various degree programs in technology and engineering.
The following is the career advancement route for Desk Associate positions, which can be used as a reference in future career path planning. As a Desk Associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk Associate. You can explore the career advancement for a Desk Associate below and select your interested title to get hiring information.