Valley View Village is hiring a Full-Time Receptionist to join our team. In this role, you will greet visitors, answer and route phone calls, help with administrative tasks and provide exceptional customer service to guests. Our ideal candidate is passionate about working with the elderly, has the ability to multi-task and assist with administrative support, and is friendly and professional in all situations.

This is a Full-Time Day benefit eligible position.

Receptionist responsibilities:

Provide excellent customer service at all times.

Greet guests, answer questions, and direct visitors throughout the campus.

Answer incoming calls, transfer calls, and take messages.

Develop an organizational system for the front office.

Coordinate bus schedules for residents.

Prepare and make deposits.

Assist with putting together marketing materials.

Help with social media video and posts or willingness to learn.

Sort mail, sign for packages, flowers, etc. received at the reception desk.

Complete other tasks as assigned.

Receptionist skills and requirements:

Experience in managing multi-line phone system.

Experience working in a healthcare setting is preferred, but not required.

Able to demonstrate and provide outstanding customer services.

Familiarity with MS Word and Excel.

Strong communication and organizational skills.

Self-starter with a desire to be a part of a team.

Benefits:

Competitive wages with credit for experience

Paid Time Off (PTO)

403(b) or 401(k) with employer match

Healthcare, dental, health savings, vision, life, disability, & flex spending options for Full-Time employees

Employer paid Basic Life Insurance for Full-Time Employees

Employee Discount Program

Longevity Recognition, Paid Volunteer Time, and Mentorship Programs

Collaborative and Inclusive Work Culture

Employee Assistance Program with free confidential counseling/coaching for self and family members

Location: Valley View Village is a part of Cassia. Address: 2571 Guthrie Ave, Des Moines, IA 50317

Landmarks: Our building is conveniently located in a park-like setting on Des Moines East side, near shopping centers, hospitals, medical providers and I-235.

About Us:

Here at Valley View Village, we have a work hard, play hard mentality. We believe it is important to have a strong work ethic, but it is also very important to have fun at work! You'll often hear laughter fill our halls. We value our employees and take pride in recognizing their hard work. Staff enjoy a work/life balance, food discounts, and connecting with our amazing residents.

Cassia is a faith-based, nonprofit organization with over 200 years of experience caring for those in need. Our Mission is to foster fullness of life for older adults in the spirit of Christs love. We take pride in providing compassionate care for our residents by embracing our eight values and service standards: Compassion, Integrity, Excellence, Innovation, Stewardship, Unity, Respect and Collaboration.

At Cassia, you will be empowered to foster fullness of life for those we serve. Cassia will support your career goals and celebrate your passions. If you are seeking a career experience where you will have fun, be challenged, and recognized for your individuality, Cassia is the answer. I am Cassia... are you?

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

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