Salary Range: $19.00 – $21.00 Hourly

JOB TITLE: Financial Education & Empowerment Coach (Bilingual - English/Spanish)

DIVISION: Adult Services

DEPARTMENT: Center for Working Families (CWF) & ReBuild Detroit (RBD)

LOCATION: 9301 Michigan Avenue

REPORTS TO: Program Services Manager

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time Regular

APPROVED DATE: 2/21/2024

JOB SUMMARY: The Bilingual (English/Spanish) Financial Education & Empowerment Coach position offers a unique opportunity for a highly motivated individual to work in a growth-oriented program, Center for Working Families (CWF), that is dedicated to helping low to moderate-income families change financial behavior, build assets, and become financially stable. CWF provides individualized financial coaching for participants to help empower them to reach target goals, including credit score, budgeting, saving, utilization of quality financial services, and asset development. The Financial Education & Empowerment Coach will work directly with families/individuals in our program to ensure that families reach their educational, financial, and asset goals. The ideal candidate will have a bachelor's degree with experience in personal financial education and homebuyer education and has a strong desire to work with a diverse group of people with varying needs. The wage for the position ranges from $19.00 - $21.00 per hour. The compensation package Includes paid vacation time, health insurance, a flexible spending account, an employee assistance program, and 401 K eligibility.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Facilitates financial education workshops such as money management, credit and banking, mortgage loans, home buying, and avoiding predatory lenders.
2. Conduct intake for participants seeking financial counseling assistance.
3. Conducts individual counseling on topics such as credit and debt management, savings, budgeting, special assistance programs for homeownership, foreclosure intervention, and other topics as appropriate.
4. Assists the participant in developing a personal financial plan to meet their Financial Goals.
5. Exposes participants to financial products and services such as check cashing alternatives, flexible financial products, and affordable housing products.
6. Assists the participant in devising a debt liquidation plan that includes payoff priorities and timelines.
7. Provides information on Individual Development Accounts (IDAs) and assists with the application process.
8. Maintains follow-up contact with participants on matters discussed in counseling sessions.
9. Refers participants to the community or financial agencies to obtain services outlined in the financial plan.
10. Creates and maintains partnerships with financial institutions, real estate agencies, lending institutions, financial industry professionals, and community-based organizations.
11. Maintains program database, including data collection, input, and program reporting.
12. Represent the organization in various community forums and conduct program presentations.
13. Performs other duties that will contribute to the program’s team effort.

SUPERVISORY RESPONSIBILITIES: NONE

JOB QUALIFICATIONS:

1. Bachelor’s degree in business administration, finance, or another related field.
2. Two to four years of related experience in personal financial education, homebuyer education, and/or foreclosure intervention counseling preferred.
3. Bilingual language skills in English/Spanish are required.
4. Strong Interpersonal skills.
5. Certified Financial Planner preferred.
6. Mental ability to handle pressures related to dealing with multiple individuals from diverse backgrounds and varying levels of need.
7. Valid Michigan Driver’s License. Incumbents must have a reliable means of transportation.

PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential functions of this position successfully. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee must frequently stand, walk, and sit for extended periods and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This job operates in a normal office environment with a noise level that is, at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.