Steve Schmitt Kia is Hiring a Service Advisor Near Florissant, MO
Company Overview Steve Schmitt Kia is a growing company that's part of a 97 year old auto group. Our mission is to provide the best vehicle ownership experience in order to make long term customer relationships. Our professional service advisors have a critical role in achieving our mission. Benefits
Health Insurance
Dental and Vision Insurance
Short/Long term Insurance
Life Insurance
401k Retirement Plan
Paid Time Off
Direct Deposit
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Requirements
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant is a plus
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs