WCPS Front Desk Receptionist

Wayne County Public Schools

Job Description

Class : Classified

Dept. : Central Office

TITLE : Front Desk Receptionist

QUALIFICATIONS : High School and experience in an office environment with responsibility for a variety of clerical responsibilities or Associate’s degree. Bilingual skills preferred.

REPORTS TO : Assistant Superintendent of Curriculum and Instruction

JOB GOAL : Assist with record keeping, data entry, clerical / secretarial support along with operating standard office equipment.

• Follow all rules, policies, and procedures, along with state and federal regulations pertaining to school issues.
• Compile data from a large variety of established sources.
• Review incoming correspondence to be informed of the supervisor’s needs and activities, to delegate or bring to the supervisor's attention.
• Set and maintain files / records for a moderate number of subjects.
• Record a wide range of information requiring some computation.
• Operate a computer, selecting procedures and items to code and record.
• Compose a narrative using basic knowledge of word processing.
• Follow prescribed procedures for material orders and supplies.
• File and retrieve information / materials from an alphabetical, chronological, or numerical filing system
• Answer incoming phone lines and establishes needs of callers in order to refer them to the appropriate staff person for service.
• Operate a variety of office equipment.
• Strive to maintain and improve professional competence. Participate in the development and support of the broad district vision.
• Perform other duties and responsibilities as requested by the Assistant Superintendent of Curriculum and Instruction.

Terms of Employment : Twelve-month work year / At Will / FLSA Nonexempt

Starting Salary and / or Grade : NC State Salary Schedule

Evaluation : The performance of this job will be evaluated in accordance with provisions of the Board and local policy on the evaluation of personnel.

Knowledge, Skills, and Abilities :

• Ability to communicate clearly and concisely, both orally and in writing; ability to communicate with school personnel, parents, and central office staff while complying with the confidentiality requirements in local, state, and federal policies and statutes.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Knowledge of basic computer operations.
• Ability to follow oral and written instructions.
• Physical ability (able to exert up to 20 pounds of force occasionally) and dexterity to perform the duties and responsibilities of the job.

Last updated : 2024-05-11