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Sonova is Hiring a Patient Care Coordinator - Grand Rapids, MI Job Details | Sonova AG Near Grand Rapids, MI
Hear Michigan Centers, part of Alpaca Audiology
Location: Grand Rapids, MI
5020 East Beltline North East, Suite 106, Grand Rapids, MI 49525
Current pay: $17.00 - 19.00 an hour Sales Incentive Program!
Hours: Monday-Thursday 9:00am-5:00pm
Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?
A day in the life of a Patient Care Coordinator involves:
* Providing exceptional customer service in person, over the phone and by email
* Scheduling appointments and organizing files for the clinic's Hearing Care Professionals
* Managing and maintaining client accounts while building relationships
* Working with insurance companies to ensure successful private & third-party billing
* Assist with cleanings and minor in-clinic device repairs - don't worry, training provided!
What you get in return:
* Medical, Dental & Vision Coverage
* 401K with a Company Match
* Legal Shield and Identity Theft Protection
* FREE hearing aids to all employees and discounts for qualified family members
* 8 paid holidays and 1 floating holiday annually
* Eligible for monthly bonus
* Growth and development opportunities
We'd love to hear from you if:
* You possess strong communication and customer service skills
* You enjoy making outbound calls to ensure our patients stay on their hearing journey
* Your aligned with our value of helping others
* You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Don't think you meet the criteria?
* If you're willing to go all in and learn, we'd still love to hear from you!
* Apply today, we look forward to reviewing your application!
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Job Summary
Full Time
$37k-46k (estimate)
06/21/2024
07/10/2024
sonova.com
AURORA, IL
3,000 - 7,500
1947
<$5M
Business Services
Related Companies
About Sonova
Over 20% of the worlds adult population is affected by hearing loss. At Sonova, we consider this number to be too high, and envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Since the foundation of our company in 1947, we have been on a mission to become the recognized innovation leader in the global hearing care market. We are committed to offering the most comprehensive solutions from hearing aids to cochlear implants to wireless communication solutions to treat all forms of hearing loss and improve quality of life, as well as mas ...
ter the most challenging hearing situations. Our brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova cover the entire hearing spectrum. With a presence in over 100 countries and a workforce of over 14,000 dedicated employees, we leverage our global infrastructure and local roots. We aim for a work environment and culture that fosters a good balance of family and work life for both men and women. We are therefore pleased that 39% of our management positions are filled by women and that 63.5% of our employees are female. Furthermore, 45% of our employees belong to Generation Y (born between 1979 and 1994). By supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. For more information please visit www.sonova.com and www.hear-the-world.com or contact us via hr@sonova.com.
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