4 desktop end support specialist Jobs in harrisburg, pa
Apollo Technology Solutions LLC is Hiring a Desktop Support Specialist Near Harrisburg, PA
Location: Harrisburg, PA
Duration: 10 Months
Job Description:
- This position is responsible for providing high level desktop and end user support for the Department of State HUB building in Harrisburg which consists of approximately 300 users.
- This position supports the Daily operation of several bureaus within the DOS building to include AV conferences, board meeting support, users accessing the licensing registration application and many other public service enabling utilities by assuring desktop configuration, connectivity and user access is operational.
- In addition to critical delivery center desktop support for DOS operations there may be times called upon to support the DOS users statewide.
- The skill level of this position requires the ability to act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies.
- This role has various tasks, including troubleshooting of the Windows and some limited Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs. In addition to all the laptop and printer deployments, the technician in this position would support Audio Video PolyCom technology and TEAMS meetings.
- In addition support board room meetings, which require onsite support
- Thorough knowledge and use of ServiceNow or understanding of asset management system
- Expert knowledge and use of Windows OS and O365 Office products
- Knowledge of hardware desktop, printer, scanner, video
- Knowledge of software basics
- Knowledge of imaging workstations using SCCM
- Knowledge of VPN setup, support and install
Job Summary
Full Time
$49k-60k (estimate)
07/28/2024
09/27/2024
The job skills required for Desktop Support Specialist include Troubleshooting, Operating System, Networking, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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