A thriving concierge medical practice in Richmond is in search of an experienced, knowledgeable and reliable Medical Assistant for direct hire. We are looking for a professional who believes that patients should be priority and who understands the value of compassionate service.
Medical Assistant Responsibilities:
• Perform venipuncture and finger sticks as needed
• Perform both clinical and administrative duties as needed
• Speak with patients in a welcoming tone with efficient customer service skills
• Be friendly, courteous and sympathetic with patients
• Keep your work station clean, and well-organized at all times
• Practice infection control standards at all times when working with patients and equipment
• Update and maintain all client records
• Maintain medical inventory
• Order medical supplies as needed
• Assist with medical exams – Vitals, Eye Exam, Hearing test, etc.
• Perform EKG’s
• Set up exam rooms for procedures as needed
• Clean, prepare and stock all exam rooms daily
• Manage quality controls
• Assist the physician with patient care management
• Schedule patient specialists appointments
• Obtain referrals and prior authorizations as needed
• Provide support and training to team members as needed
• Addressing patient calls, email’s and portal messages in a timely manner
• Managing the physician’s schedules to ensure they stay on time
• Address additional clinical and/or clerical tasks as needed
• Scanning of documents, faxes, medical records, etc. as needed
Requirements and Skills:
• Proven working experience as an MA for at least two years
• Knowledge of medical office systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• MA Certification
• High level of customer service skills and professionalism
• Consistently demonstrate a commitment to providing exceptional customer service externally and internally
• Problem-solving skills.
• Team Player
• Maintain a positive attitude
Reporting and other expectations:
This position will report to the Office Manager. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This is a non-smoking environment.
Compensation and other benefits:
We offer a competitive annual salary, a robust benefits package that includes medical, dental, vision, Aflac, and life, and 15 paid time off days per year. 

#IHCRPD