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Entry Level Customer Service Assistant
Elle Seller Houston, TX
Apply
$39k-49k (estimate)
Full Time 5 Days Ago
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Elle Seller is Hiring an Entry Level Customer Service Assistant Near Houston, TX

The Entry-Level Customer Service Assistant will support the customer service team by addressing customer inquiries, resolving issues, and providing information about the company's products and services. This role requires excellent communication skills, a customer-centric attitude, and the ability to handle multiple tasks efficiently.
Salary:
$950 - $1250 /week
Job Type
Full-time
Location: Houston, TX
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS
Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assist customers with product information, order status, and other service-related questions.
  • Resolve customer complaints by determining the cause of the problem and offering the best solution.
  • Maintain customer records and update account information as needed.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Process orders, returns, and exchanges accurately.
  • Monitor and report on customer service metrics to improve service quality.
  • Participate in training sessions to stay updated on product knowledge and customer service techniques.
Requirements
  • High school diploma or equivalent; some college coursework or degree preferred.
  • Strong interest in customer service and a desire to grow in the field.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and customer service software.
  • Ability to multitask and manage time effectively.
  • Strong problem-solving skills and attention to detail.
  • Positive attitude and ability to work well in a team environment.
Benefits:
  • Competitive entry-level salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career advancement and professional development.
  • Retirement savings plan with company match.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/21/2024

Show more

Elle Seller
Full Time
$33k-43k (estimate)
1 Week Ago
Elle Seller
Full Time
$53k-68k (estimate)
1 Week Ago
Elle Seller
Full Time
$96k-134k (estimate)
1 Week Ago

The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.

Elle Seller
Full Time
$53k-68k (estimate)
1 Week Ago

If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Entry Level Customer Service Assistant job description and responsibilities

The best customer service professionals have a deep knowledge of how their companies’ products work.

03/20/2022: York, PA

A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.

02/01/2022: Lowell, MA

Responding to questions with positive language can greatly affect how the customer hears the response.

01/30/2022: Racine, WI

A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.

03/01/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Entry Level Customer Service Assistant jobs

Good applications to employers of customer service staff may prove fruitful.

02/18/2022: Poughkeepsie, NY

Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.

02/23/2022: Bergenfield, NJ

Have a clear escalation pathway.

01/04/2022: Terre Haute, IN

Measure and analyse customer feedback.

01/16/2022: Milwaukee, WI

Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.

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