Are you a driven Account Manager / CSR who wants to:

• Help business owners protect their employees and operations
• Create win-win relationships with underwriters
• Use your customer service and sales ability to grow a local agency

As a Commercial Account Manager you will serve an existing book of middle market clients in a variety of industries ranging from construction to manufacturing to retail.

Compensation and Benefits for this role include…

• Annual salary based on experience plus a new business bonus
• Hybrid schedule - can work 100% in office if desired with remote work a possibility
• Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO, Paying it Forward time)

To be successful in this position, you’ll need to be:

• Licensed as a Property and Casualty insurance agent
• Experienced in Commercial insurance (minimum of 1 year required)
• Motivated by getting things done and checking off your To-Do list
• Great at helping customers over the phone, in emails or in person in a timely manner
• Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As an Account Manager at Ottawa Kent, you’ll be expected to:

• Retain current clients
• Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
• Complete day-to-day Commercial Lines Workflows - written confirmation of binding policies, certificates of insurance, endorsements and audits.
• Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
• Prepare proposals and summaries of insurance in both our agency management system and insurance carrier’s rating systems.

Why do you want to be at Ottawa Kent?

1. Our Team - successful people make successful businesses, so we provide employees with an environment in which they can excel.

2. Our Unique Process - you’ll play an important role serving clients and their teams to make their businesses safer.

3. Our Future - Ottawa Kent is part of a fast-growing agency group with 150 locations across the United States. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.

Where is the location and what are the work hours?

• Jenison, Michigan
• Full time; 40 hours a week

We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!