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Guest Service Representative
Nothing Bundt Cakes Littleton, CO
Apply
$33k-42k (estimate)
Full Time 2 Months Ago
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Nothing Bundt Cakes is Hiring a Guest Service Representative Near Littleton, CO

At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place,
setting the mood and making a stop in the bakery an event worth posting about. You'll
get to play party planner by helping guests order the right cake for their celebrations
and making sure their orders go off without a hitch. You'll make everyone feel
welcome, and you'll create an environment of generosity, happiness, and joy in your
community.
Requirements:
  • Possess a strong sense of teamwork.
  • Ability to follow instructions.
  • Has integrity.
  • Takes initiative.
  • Fits the brand culture.
  • Works well under pressure.
  • Outgoing and friendly personality.
  • Attention to detail.
  • Multi-tasking ability.
  • Strong sales ability.
  • Strong sense of urgency.
  • Genuine care for others' needs
Responsibilities:
  • Abide by all NBC policies and procedures.
  • Uphold the NBC image and brand.
  • Assist other departments when necessary.
  • Introduce walk-in guests to the bakery and products using a Guest Tour.
  • Suggest creative solutions to guests with walk-in orders.
  • Suggest the purchase of add-ons and retail to make the product a complete experience.
  • Assist phone-in guests with their orders.
  • Give cake presentations while performing quality control tests.
  • Operate and balance the POS with accuracy and efficiency.
  • Keep samples available during operating hours.
  • Have current and complete knowledge of current prices, products and promotions.
  • Keep retail area clean, swept and neatly merchandised throughout the day.
  • Dust all retail surfaces at least twice per week, including counter tops and POS stations
Shift Type: Weekdays: Required
Mornings: Required
Occasional weekends
Compensation: $13.65 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt CakesĀ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40 U.S states and in Canada, there's plenty of opportunity to join our family!
Click to learn more about Nothing Bundt CakesĀ®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/08/2024

WEBSITE

nothingbundtcakes.com

HEADQUARTERS

MORRISTOWN, NJ

SIZE

1,000 - 3,000

FOUNDED

1997

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Retail

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About Nothing Bundt Cakes

Nothing Bundt Cakes is a Texas-based company that operates a network of gourmet bakeries offering hand-decorated cakes for birthdays, weddings and other events.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College