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Route Sales Associate
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$47k-67k (estimate)
Full Time Just Posted
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Farmer Brothers is Hiring a Route Sales Associate Near Mandan, ND

Job Details
Level
Entry
Job Location
Mandan, ND
Position Type
Full Time
Education Level
High School or GED
Travel Percentage
Local Driving Required
Job Shift
Day
Job Category
Sales & Marketing
Description
The Route Sales Associate (RSA) consistently provides route relief and maintenance across the assigned branch locations and is responsible for providing excellent customer service. When on route, the RSA ensures customers are in-stock, serviced as scheduled, and that the beverage station is set to standard. You will be selling and delivering coffee, tea, and related products to customers in your assigned area.
Typical Work Schedule: Monday - Friday, 7:00 am - 3:30 pm, Overtime When Needed
Driving Requirements: Valid Drivers License required. Must be able to complete a successful DOT physical
Responsibilities
  • Provides route relief and maintenance, including vacation coverage and open route coverage, for assigned branch locations.
  • Route coverage may require travel to branch locations within territory.
  • Deliver, replenish, and rotate beverage station products on each call when assigned to a route.
  • Ensure equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day.
  • Responsible for escalating customer issues quickly to the ARM and ensuring customer satisfaction.
  • Ensure customers receive delivery and service as required.
  • Manage invoices, inventory, and collections daily when on a route.
  • Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, executing pricing actions and ensuring the beverage station is set to standard when assigned to a route.
  • Notify ARM of any inefficiencies, customer dissatisfaction or opportunities found while running route relief.
  • Assist ARM on customer related matters as assigned.
  • Become familiar with brewing equipment and learn to make basic repairs or adjustments.
  • Consistently execute the Farmer Brothers customer "The Farmer Brothers Way to Sell" to drive customer satisfaction and loyalty.
  • May perform other duties as assigned including assisting in accounts receivable collections and customer service activities.
  • May perform warehousing duties when necessary.
Qualifications
Education & Experience
  • High School Diploma or G.E.D. required.
  • Route delivery experience preferred but not required
  • Customer service background preferred.
  • Previous foodservice industry experience preferred.
  • Must be able to complete a successful DOT physical, possess a valid driver's license and clean driving record.
Personal & Professional Skill Sets
  • Mechanical aptitude with company hardware and software products.
  • Proficient in assessing customer needs.
  • Fully supports and stands behind business goals.
  • Readily identifies issues, problems or opportunities.
  • Is aware of impact self has on others.
  • Uses active listening and communicates effectively with customers or management.
  • Identifies new opportunities and proactively works to grow the business.
  • Able to builds rapport and cooperative relationships with customers and work effectively with customers and employees
  • Uses sound business judgement and work independently with little supervision.

Job Summary

JOB TYPE

Full Time

SALARY

$47k-67k (estimate)

POST DATE

09/18/2024

EXPIRATION DATE

10/01/2024

WEBSITE

farmerbros.com

HEADQUARTERS

NORTHLAKE, TX

SIZE

1,000 - 3,000

FOUNDED

1912

TYPE

Public

CEO

DEVERL MASERANG

REVENUE

$500M - $1B

INDUSTRY

Consumer Goods

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About Farmer Brothers

Farmer Brothers is a Texas-based manufacturer and distributor of coffee, tea, culinary and related products to industries such as restaurants and convenience stores.

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The following is the career advancement route for Route Sales Associate positions, which can be used as a reference in future career path planning. As a Route Sales Associate, it can be promoted into senior positions as a Field Sales Merchandising Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Route Sales Associate. You can explore the career advancement for a Route Sales Associate below and select your interested title to get hiring information.

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