What are we looking for in our Technical Support Engineer - Performance?

Position: Technical Support Engineer

Location: Orlando, Florida (Hybrid Schedule)

Pay Rate: $30-$35/HR DOE

Contract: 12 Months (Extension Likely)

Required Skills

• Strong personal commitment to quality and customer service
• Experience with relational databases (e.g. MySQL, Oracle)
• Java experience- ability to read and understand object-oriented design principles and memory management
• Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl-plus
• Advanced Unix/Linux experience
• Ability to analyze java heap dumps as well as thread dumps
• Working knowledge of the components in a web applications stack.
• Experience diagnosing performance degradation (e.g. explain plans, database tuning)
• Strong teammate with high level of commitment and excellent communication skills

Desired Skills  (The following additional skills are preferred but not required)

• Understanding of Web Services, JDBC, ODBC
• Understanding of TCP/IP and Networking knowledge
• Experience with Splunk
• Understanding of remote administration via SSH, SNMP, WMI, Powershell
• A fundamental understanding of ITSM, ITIL, and/or CMDB

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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Rate/Salary: $30-$35/HR