Technical Project & Operations Manager

Location: Phoenix, AZ, 85009(Onsite) Travel Involved

12 Months

Job Description:

Position Description

Under administrative direction, performs work in a structured or unstructured environment to apply technical project, program, or portfolio management skills, technical writing, technical inspections or audits, analysis, and technical training development and delivery. May rotate assignments within the agency to lead or contribute to administrative, professional, or technical processes and projects. Performs related duties as assigned or directed.

ESSENTIAL FUNCTIONS (not intended to be all-inclusive):

1. Directs and coordinates technical project, program, or portfolio activities related to or including planning, organizing, controlling, cost and resource estimating, analyzing, risk assessments, and progress monitoring.
2. Performs technical research, analysis, planning, and writing.
3. Completes technical audits and inspections related to technical or professional Department operations, systems, and activities.
4. Develops and delivers technical training and curricula.

Skills Required

SKILL IN:

1. The use of computer hardware.
2. The use of common word processing, spreadsheet, and presentation software.
3. The use of advanced software for project planning and management.
4. Program and project planning, scheduling managing, and implementation.
5. Completing formal technical audits, inspections, and resulting reports of audits and technical analysis.
6. Completing technical documents, process reviews and maps and risks assessments.
7. Developing comprehensive strategic and operational planning for technical projects.
8. Technical written and verbal communication, including training and curricula development.

Skills Preferred

ABILITY TO:

1. Work independently and as part of a team.
2. Establish and maintain effective professional relationships.
3. Develop and deliver technical presentations to small and large groups.
4. Communicate orally and in writing to present information in a logical and understandable format.
5. Work within stringent deadlines to complete work assignments.
6. Adapt to changing priorities and assignments.
7. Adhere to established policy and use good judgement in safeguarding confidential or sensitive information.
8. Evaluate information, make decisions based on analysis, and take appropriate action.

Experience Required

KNOWLEDGE OF:

1. Technical English, spelling, grammar and punctuation required to produce highly technical reports, project plans, technical audits and/or course development.
2. Information technology industry project management principles.
3. Principles of completing audits and inspections.
4. Operational and strategic planning.
5. Technical training and curricula development and delivery.

Education Required

MINIMUM QUALIFICATIONS

Requires a Bachelor s Degree from an accredited college or university in Information Technology, Public Administration, Education, Criminal Justice, Legal or a related field addressing the position s essential knowledge areas; AND three (3) years combined experience in coordinating or managing projects, OR completing audits/inspections, OR technical writing and reporting, OR technical training development and delivery.

Education Preferred

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Primarily office setting.

Availability to work irregular hours and/or respond to emergency callouts on a 24-hour basis.

Ability to travel extensively throughout the state.