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Customer Service Representative
Upgrade Phoenix, AZ
Apply
$36k-45k (estimate)
Full Time 1 Day Ago
Save

Upgrade is Hiring a Customer Service Representative Near Phoenix, AZ

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
Elevate Your Career with the Upgrade Hiring Event!
Date: July 11th, 2024
Time: 9:00 AM - 5:00 PM
Location: Upgrade, Inc. - Downtown Phoenix
Address: 2 North Central Ave., Phoenix, AZ 85004
About Us:
Upgrade, Inc. is a leading FinTech company dedicated to providing innovative financial products and services that empower our customers. We are expanding our team and looking for talented customer service professionals to join our vibrant call center.
Event Details:
  • On-the-Spot Interviews: Meet with hiring managers and potentially walk away with a job offer
  • Employee Resource Group Booths: Meet with our ERG leaders to see why Upgrade's culture sets us apart
  • Refreshments and snacks!
Qualifications:
  • Strong communication and interpersonal skills
  • Problem-solving abilities and a positive attitude
  • Previous customer service experience
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and 100% employer paid benefits
  • Comprehensive training programs
  • Career growth opportunities
  • A collaborative and supportive work environment
How to Prepare:
  • Bring an updated copy of your resume
  • Be ready to discuss your experience and career aspirations
  • Dress in professional attire
RSVP: To receive an invitation, please email your updated resume to mclaudio@upgrade.com by July 5th, 2024, to be considered for a spot.
Join Our Team and Make a Difference!
For more information about our company, visit our website at www.upgrade.com
We look forward to meeting you on July 11th!
#LI-Onsite
For California residents: Upgrade's CaliforniaNotice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/11/2024

HEADQUARTERS

BROOKLYN, NY

SIZE

200 - 500

FOUNDED

2008

CEO

MARLON PIGG

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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