Job Description:
Reporting to the Senior Manager, IT Applications, the IT Finance Applications Administrator will support daily systems activities and systems projects across assigned applications. The primary responsibility is the system administration for the Finance, vendor management, and procure-to-pay system. This includes user access provisioning, master data setup, system configuration, user interface configuration, and targeted improvements. Responsibilities will increase to include user training, process documentation, and coordination and prioritization of support issues as this person gains experience. Similar responsibilities with other financial systems will also be expected over time.
The IT Finance Applications Administrator will also be responsible for collaborating with accounting, AP, vendor maintenance, procurement, as well as other departments to gather business requirements and deliver application solutions that align with business needs and objectives.
Skills/Experience:
Perform master data setup and system administration activities in various systems.
Help troubleshoot and diagnose system-related issues, providing real-time feedback to end users.
Help coordinate, prioritize, and support ongoing service requests, tickets, and customer support as needed for maintenance and improvements.
Develop, program, maintain, and improve services that provide satisfied user experiences.
Manage software technology vendor deliverables (such as new releases or managing the SOC certificates) and service levels; keep key stakeholders updated and follow through to completion.
Collaborate with Business Process Owners and key business stakeholders to ensure IT Audit Controls are adhered to and both internal and external audit inquiries are answered.
Collaborate with Business Process Owners and key business stakeholders in accounting, accounts payable, and vendor management to ensure that applications meet business requirements and functional specifications and identify and resolve systems issues.
Collaborate with the software providers to ensure new features and support packs are being utilized.
Test and validate support pack/release changes will not negatively impact Clearways production environment.
Analyzing, developing, and optimizing existing processes and applications.
Maintain appropriate status reports, meeting minutes, and follow-up with business partners, vendors, and internal resources.
Aids in defining/documenting current and future operational scenarios; works with other business areas, and client groups to translate business needs into systems solutions/business requirements.
Required Skills:
Bachelors degree.
Some experience with finance, asset accounting, procure-to-pay processes, vendor management, and/or accounts payable.
Customer service experience.
Strong desire to support business goals and outcomes.
Excellent customer service attitude.
Beginning-level skills in implementing, supporting, enhancing, and maintaining critical applications in Cloud and data center-hosted environments.
Excellent verbal and written communication/presentation skills with a strong focus on customer interaction, customer service, and presentation.
A motivated self-starter with the capability to operate on their own with little direction and/or monitoring.
The ability to effectively prioritize with organizational skills to execute tasks in a high-pressure environment is crucial.
Good understanding of accounting, fixed assets, procurement, vendor management, and accounts payable processes.
Demonstrated experience in participating in cross-functional project teams.
Ability to adjust, set priorities to meet deadlines and manage multiple activities.
Good understanding of SOX and General IT Controls.
Experience in working with third-party technology and outsourced service providers.
Ability to analyze business requirements and translate them into system-supported solutions.
Education: Bachelors Degree