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The Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote position with hours from 8am-4pm EST in Quincy, Massachusetts. You’ll be supporting a remote workforce by spending two days a week in the office and three days from your home office. In addition, you’ll be assisting System Administrators in maintaining the efficiency and optimal performance of various hardware and software systems and applications. This role is perfect for someone who has mid-level IT experience looking for growth opportunities.
Our hybrid work environment provides a successful work/life balance for our team and at the same time allows us to meet our clients support requirements. Joining our team in a technical capacity you’ll be supporting Windows desktops, Microsoft Office, Virtual Private Networks (VPN), cloud-based phone systems, and custom business applications. You’ll be exposed to security operations, technical projects, software deployments, and learn within a very dynamic environment.
If this job sounds like a good fit for you, please send us your resume so we can get the conversation started! We look forward to speaking with you!
Responsibilities:
Qualifications:
Successful candidates will have a minimum 3 consecutive year’s hands-on experience in User Services supporting desktop computers. 3 years of experience with Microsoft Windows 10, Microsoft Office, Microsoft 365, Cloud-based phone systems, Microsoft Autopilot, InTune, desktop hardware, and security products. The work environments require you to have exceptional communication and organizational skills with the ability to deal effectively with fast-paced environments.
Full-Time Employee Benefits:
- PRINCIPALS ONLY. Recruiters please do not contact this job poster.
- Please do not contact job poster about other services, products, or commercial interests.
Full Time
$63k-79k (estimate)
06/22/2024
08/21/2024
The job skills required for Help Desk Support Specialist include Troubleshooting, Customer Service, Microsoft Office, Microsoft Windows, VPN, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist. You can explore the career advancement for a Help Desk Support Specialist below and select your interested title to get hiring information.