TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

LMS Administrator

Contract: 6 Months - 6 Month Renewals

Hybrid

Local Candidate Only

Richmond, VA

Responsibilities:

• System configuration, user support, content management, and data analysis.
• Work closely with instructional designers, trainers, and other stakeholders to ensure the LMS/JLC meets the educational and training needs of the organization.
• Oversee the daily operations of the LMS/JLC
• Manage user accounts, roles, and permissions.
• Ensure the LMS/JLC is properly configured and updated.
• Troubleshoot and resolve technical issues related to the JLC.
• Provide support and training to JLC users, including employees, instructors, and learners.
• Create and maintain user guides, FAQs, and other support documentation. Address and resolve user inquiries and issues promptly.
• Upload, organize, and manage e-learning courses and materials.
• Ensure all content is current, accurate, and accessible.
• Assist with the design and development of new learning materials as needed.
• Generate and analyze reports on LMS/JLC usage, course completions, and learner
• Provide insights and recommendations based on data analysis to improve the learning
• Ensure data integrity and security within the LMS/JLC.
• Work closely with instructional designers, trainers, and subject matter experts to
• develop and implement effective training programs.
• Participate in regular meetings with stakeholders to understand their needs and provide updates on LMS/JLC-related projects.
• Stay current with LMS/JLC trends, tools, and best practices.
• Propose and implement enhancements to the LMS/JLC to improve functionality and user
• Conduct regular system audits to ensure optimal performance and compliance with

Requirements:

• Minimum of 2-3 years of experience in LMS/JLC administration or a similar role.
• Experience with specific LMS/JLC platforms (Docebo) is highly desirable.
• Experience with Articulate, including Rise 360 is highly desirable.
• Proficiency in LMS/JLC software and related technologies.
• Knowledge of HTML, CSS, and other web technologies is a plus.
• Familiarity with e-learning standards such as SCORM, AICC, and xAPI

Education:

• Bachelor degree in Information Technology, Education, Human Resources

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.